Téléphone: +441293774104,+447939848130
Adresse: 23 High Street, Reigate and Banstead, United Kingdom
Ville: Reigate and Banstead
Menu Plats: 8
Avis: 2487
Site Web: http://www.serendipitycoffee.co.uk/
"so I heard about this caffe on facebook, many people were dizzying about this place and said that they are family friendly, they do really good fry ups and have a play department for young children perfect for my month old son....I, my partner and my son went there on the other morning, ordered something coffee and breakfast. they had no sausages in (fair enough) and they did not make mushrooms, the possibility of black pudding or hash browns with their breakfast. we still ordered because we didn't have a frey for so long and we were really excited. I asked for no buzzing at the beginning, and my partner asked for no tomats, the female staff was pleasant, but they seemed quite nervous and hesitant, so we repeated the order a few times, she wrote it all down. Although they still seemed uncertain, I and my partner made some clear what we wanted. not long after we had set ourselves, we were served our coffee. I ordered a white chocolate latte, which unfortunately tasted as if she had no hauch of white chocolate in it. shortly after we got our breakfast served, and unfortunately they didn't get it right. my partner had tomaten with his and I had to borrow with mine, which naturally touches the rest of my eating. I said to the server that I did not ask for any drilling and my partner asked for no tomats, they said quite rudely, well we can scrape off the drones, but it touched the rest of their eating, it would mean that we make another one of scratches and throw away how I should feel guilty. Of course, I don't like food waste at all, but I made it very clear and I didn't ask for any food. I wondered anyway about a new one, and added that I think I made a normal latte, since it honestly did not taste like white chocolate at all. she almost snapped the cup out of my hand and went away without word. while I have been very pleasant to everyone there (I have worked in customer service for years, so I like the employees, but if I'm perfectly polite, I expect it in the opposite direction). shortly after, the same Rude server introduced my new breakfast, and again rudely said that my white chocolate latte was on the way and honestly gave me such a dirty, evil look, which was extremely unnamed, she is happy that I did not present her with my son, and all. unfortunately, when I received the new latte, it did not taste like white chocolate yet. I do not deny that the staff has not put in, I think the sirup they have used is not strong, not their fault at all! I drank it anyway when I felt like I had caused enough annoying. as regards breakfast, the only nice parts of it were the speck, the brot and the tomaten. the eggs were quite out and soggy, and my partner said the same about his. and it was really so minimalist for the price that they charge for them, they do not mushroom, black pudding (as option) or hash browns. and I also think if they specifically ask not to have something, then they should either pay a reduced rate or be offered extra by something else on the teller. Overall, I repaid and it was not worth it for the drinks and breakfasts. I think there could be any improvements, i.e. better communication between the employees, refresh the basic customer service skills for the rude female server, cook the egg just a little more thoroughly and bring some strong tasteful coffee syrups. this place is not terrible, so the stars. the play area is quite generous, many toys perfect for young children. my son enjoyed the play area (even if he usually tries to escape from him, the female workers behind the scenes were very pleasant and there were some asspects of our early pieces that we enjoyed, but unfortunately not satisfactory. I think the place would be good if they only have coffee, but I have the impression that they are not really early aligned, that is, the anorganization of our orders."
Menu complet - 8 options
Tous les prix sont des estimations sur Menu.
Dessert
Toast
Cuisine Mexicano-Américaine
Empanadas
Pâtisserie salée fourrée de viande épicée et légumes, servie chaude.
Sucres & Desserts
Cuisine Américaine
User
Friendly and helpful staff, fresh bloomer sandwiches, good coffee, happy atmosphere. A favourite of mine..
Adresse
Avis
User
What a find! We really enjoyed our lunch at Serendipity in Horley. The sandwiches were on fresh local bread and the service was fantastic. Thanks for your hospitality!
User
On our return to Gatwick we stayed overnight in Horley and visited lunch time for cheese on toast and panini. Staff were helpful and brought over the drinks to our table Great value, even brought Worcester sauce in a little jug. large coffees
User
great caffe. I usually get a takeaway sandwich and coffee. the door sill sandwiches are very well filled and are an essential grinding time. the staff is always friendly and helpful. when they eat in caffe, is well designed with a lot of space. Voir le carte
User
Came in for breakfast this morning and was disappointed they didn’t have any mushrooms.. the young girl behind the counter said they didn’t do them. Why? Shame. I had avocado instead They were pleasant enough though. Food was average. Plates were cold so not much...stayed warm. Coffee good. Chairs at the table were a bit low. Put a cushion on it and make it more cosy and comfortable.
User
Whether going in for a quiet coffee and an hours work with the free wifi, with the kids (amazing milkshakes a TV and now exanded to the unit next door, or with friends, this place is great. Lovely cakes, fresh, made on site sandwiches,...toasties, jacket potatoes and lots of other nice stuff on the menu oh, and not forgetting the lovely range of coffees (also now sell wine Look forward to attending one of the evenings recently been launched. My sons fave cafe in town.
User
absolutely terrible. just the worst part of the day I've ever had. not greeted by the staff. looked down. no personal. on the counter. ordered x suppe des tags. eating was distracted on a tablet, was on the table. (like McDonalds style). the suppe was a very demal cream of the chicken, served cold and was certainly from a dose or package. can't describe how terrible it was. neither of us had more than one spoon. no personal came to check how the meal was, so we immediately left. we will not return. 0 stars. Voir le carte
User
My husband and I stopped in here for brunch last Sunday. The cafe is clean and welcoming and the staff were all very friendly. There is a good range of cakes and sandwiches behind the counter and there is an even larger choice of items...on the menus around the walls. Traditional breakfast dishes, American breakfast options, burgers, sandwiches, milkshakes, ice cream sundaes. There really is a good selection. I had the scrambled eggs on toast and there was plenty of egg to accompany the toast, which was refreshing usually I am trying to eke out the last bit of egg to go with the last mouthful of toast. I could quite happily sit there with a coffee and while away an hour or so with a nice cak...
User
I visited serendipity with my partner some time last year when we went for a fast shop in waitrose. it is quite small in the inner, but has a real home. there was a nice selection of sandwiches and breakfast, but I think the hot food...may have a little more variety all have very tasty. a thing that would be handy is menus instead of going to the counter to read the menu. you have to go one to a time, otherwise you can think that you are not being used. I'm not sure how this works now with the new procedure; maybe a use menu that can be disinfected after use? but yes, it's something I think would be nice to add so that not always stay on the table when I try to decide. really nice and friend...
User
so I heard about this caffe on facebook, many people were dizzying about this place and said that they are family friendly, they do really good fry ups and have a play department for young children perfect for my month old son....I, my partner and my son went there on the other morning, ordered something coffee and breakfast. they had no sausages in (fair enough) and they did not make mushrooms, the possibility of black pudding or hash browns with their breakfast. we still ordered because we didn't have a frey for so long and we were really excited. I asked for no buzzing at the beginning, and my partner asked for no tomats, the female staff was pleasant, but they seemed quite nervous and he... Voir le carte
Catégories
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Cafe Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.
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Cakes Une sélection délicieuse de gâteaux avec des couches riches et moelleuses, fabriqués avec les meilleurs ingrédients. Satisfaites votre envie de sucré avec notre variété de saveurs décadentes et de créations magnifiquement décorées. Voir le carte
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
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Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
Commodités
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Wifi
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Takeout
- Carte
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Seating
- Menu
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Outdoor Seating
