Téléphone: +441619296332
Adresse: Stockport Road, Trafford, United Kingdom
Ville: Trafford
Menu Plats: 7
Avis: 596
Site Web: https://oldhallaltrincham.co.uk
"I phoned on Sunday morning to book a table for Sunday Lunch. I was told that they had no tables available at 1pm and if we were to arrive as a walk in we would have to wait an hour for food. I was advised...that I could book at table at 2.30 instead. When we arrived at 2.30 I was told there was a 45 minute wait on food, which I found to be unfair since we had booked a table to avoid such a wait. When I asked to speak to the manager, she came out and was unbelievably rude, spoke over me and was very unprofessional. I have never been spoken to like that as a customer before. I was calmly trying to make the point that when you book a table you shouldn’t then be told that there’s a big wait because it has been busy with people who hadn’t booked a table. I was trying to express that it is the managements job to ensure that the kitchen can cater properly for the tables they have reserved. I was not able to say much because the manager was so rude. We left, very upset and shocked at the treatment we had received, with two hungry children. Not ok."
Tous les prix sont des estimations sur Menu.
Trafford, Royaume-Uni, allie vie moderne et charme historique. Parmi les plats typiques, on trouve le célèbre Manchester tart et des plats copieux comme le Lancashire hotpot, reflétant les traditions culinaires locales.