Téléphone: +442072529888
Adresse: 43 New Cross Road, SE14 5DS, Lewisham, United Kingdom
Ville: Lewisham
Plats: 7
Avis: 3557
Site Web: http://www.myhongkongcity.com
"if I could give an evaluation less than I would. the visit itself was manic and extremely disappointing. my friend and I visited with our daughters and immediately noticed that the employees were extremely rude, unfriendly and not helpful. because of a wedding... they sounded music (techno music), but the music gradually became louder and louder and at the end so loud that we were not able to keep a conversation as we could not hear. we had to sit out of ours to help us, as all the workers would go by, even if they saw that they tried to draw attention. as we mentioned, we wanted the buffet that made our daughters stand up in the middle of the restaurant, and measured them to ensure that they are not above the height of the child. they are and both felt extremely embarrassing about doing it. after eating we wanted to leave asap due to such bad experience, but again we were ignored. then we had to get up and run around to find someone to pay the bill. bill paid and went, but some days later noticed that the full bill amount was taken twice. I called them and they asked to send about the proof, so sent a screenshot of account, they said then was not good enough, so took statement to the shop and was told again that this was not good enough and they must wait for the manager. it went back and forth for about half an hour, and ended up in them to refund my money, despite me physically proves to the restaurant itself and told me when they refund it takes weeks. at the end I had to contact my bank to return my money, as hong kong denied the city to repay my money. Never!"
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