Mirch Masala - Carte

1416 London Road, SW16 4AQ, Croydon, United Kingdom

🛍 Asian, Halal, Indian, Pakistani

3.3 💬 1938 Avis
Mirch Masala

Téléphone: +442086791828,+442086727500,+442086842223

Adresse: 1416 London Road, SW16 4AQ, Croydon, United Kingdom

Ville: Croydon

Menu Plats: 8

Avis: 1938

Site Web: http://mirchmasala-takeaway.co.uk

"MIXED REVIEWS for good reason and you would hope the owner would pay attention. 1. Hygiene is not as good as it could be and that is bad for many customers even if staff dismiss it. 2. Customer service us variable. Bad for customers because they want to go somewhere they can rely on for a friendly welcome. 3. Fairness has been questioned. Several customers complain of being watched (too much by staff when using the buffet. We were. This shouldn 't be. It suggests a selfishness by the management. 4. Food quality is mixed... and this is just not acceptable. Food quality must be consistently excellent. Our visit was after a funeral, we were a large Party of 20+, a mix of very old to the very young. We were treated well and the starters were tasty. The buffet wasn 't open when we arrived but opened quickly enough. Standard dahl, potato and spinach curry, chicken curry etc. They were tasty (but as said, we were watched was it to see how many visits? . I have been to other Mirch Masala restaurants, they are pretty standard. I quite like the no frills plain tables, canteen style feeling. You 're there to eat staple Indian food. That 's it. But, as a customer, you want to know that the food is safe and that the environment is clean, and that the management are generous and fair. My hope is that Mitch Masala management read back the many positive and negative reviews and take action to change people 's perceptions so that it only achieves 4* and 5* reviews in future. Will I be back? Yes, for sure (and I 'll be ready to make another detailed review."

Menu complet - 8 options

Tous les prix sont des estimations sur Menu.

ayan1120 ayan1120

The restaurant had authentic Asian cuisine with halal options personally good customer service but wait time was a little long

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Avis

Daniel
Daniel

Service was not attentive. You are greeted to bottle of water on table is chargeable if opened. Watered down mint sauce. Toilets were flithy. The food was nice although way too oily. The saving grace was the price which was very reasonable


Vish
Vish

Mirch Masala has had some work done to update it and it looks lovely. We went on a week day for lunch expecting to do the buffet only to find that they no longer offer this-such a shame. So we to ordered from the menu and the food was delicious and the portion size was decent as usual. We would definitely go back.


Obaidullah
Obaidullah

Wonderful customer service!! Each member of staff we interacted with was a positive experience. They also gave brilliant recommendations for food. We ordered a lot and each item we ordered was worth 5 stars. And atmosphere of the restaurant after all the changes they has been made look fabulous. Thumbs up definitely recommended. Voir le carte


Blue
Blue

I’m just waiting here for my favourite dish, fish tikka masala, garlic naan and plain rice. I’ve been coming here for over 10 years and still love it as ever. The tandoori dishes are delicious and the curries to die for. Just came back from India and Mirch Masala is so far the only restaurant that measures up! Although it’s a Pakistani cuisine :


Kevin
Kevin

I've eaten here and the food was plentiful and nice. The service was lightning quick, actually too quick for a pleasant restaurant experience. Based on my personal experience, I would probably rate it 5 stars. The issue is the restaurant has had shocking food hygiene inspection reports from the council for many years and still not addressed them (the fines they have incurred can be Googled).


Anthony
Anthony

I have come here a few times and have really enjoyed the food. On my last visit the food was ok but found myself feeding uncomfortable with staff watching us all the time, while we ate. I also found the other customers were given complimentary poppadoms with their salad. They will have to improve their customer service before I will ever come back again. Also they no longer allow you to bring your own alcohol. Voir le carte


F
F

Toilets are a disgrace to humanity. I wouldn’t let me dog use them. When I asked the manager he said that they don’t clean them often because they don’t want people to stay in them for too long. He seemed to think this was hilarious. No wonder they have a 1 star food hygiene rating. Look at the quality of the receipts they gave us. They have no shame and no standards. Which reputable business owner would keep their toilets in the state they do. Disgusting.


Smiley
Smiley

Terrible place. AVOID AVOID. My delivery to local area was VERY LATE because they did not have a driver...1st they cancelled my order after 45 minutes. ..then I was angry as I waited 1 hour. Then Delivery was Missing for 2 hours. Food was very cold. had to throw everything in the bin. I had to order different food from elsewhere. Customer Service Manager cannot speak English properly. I read all the reviews. Most of the customers have the same complaint. Do not Believe their FAKE positive reviews which are posted by staff and family friends etc. Disgusting Place. Broken Fork pieces found in Food..


Richard
Richard

MIXED REVIEWS for good reason and you would hope the owner would pay attention. 1. Hygiene is not as good as it could be and that is bad for many customers even if staff dismiss it. 2. Customer service us variable. Bad for customers because they want to go somewhere they can rely on for a friendly welcome. 3. Fairness has been questioned. Several customers complain of being watched (too much by staff when using the buffet. We were. This shouldn 't be. It suggests a selfishness by the management. 4. Food quality is mixed... and this is just not acceptable. Food quality must be consistently excellent. Our visit was after a funeral, we were a large Party of 20+, a mix of very old to the very yo... Voir le carte

Catégories

  • Asian Vivez un voyage culinaire à travers l'Asie avec notre menu diversifié. Des saveurs épicées du curry thaïlandais à l'umami savoureux des sushis japonais, nous proposons une grande variété de plats qui célèbrent la cuisine asiatique authentique.
  • Halal Menu halal offrant une sélection délicieuse de plats conformes aux directives alimentaires islamiques, garantissant qualité, authenticité et saveur. Profitez d'une variété de repas soigneusement préparés pour une expérience holistique. Voir le carte
  • Indian Découvrez les saveurs vibrantes de l'Inde avec nos plats authentiques élaborés à partir d'épices aromatiques, d'ingrédients frais et de recettes traditionnelles, offrant une riche tapisserie de goût à chaque bouchée appétissante.
  • Pakistani Découvrez les saveurs riches et aromatiques du Pakistan, avec ses currys épicés, ses tendres kebabs et ses biryanis parfumés, chaque plat étant une célébration des épices traditionnelles et du patrimoine culinaire authentique.

Commodités

  • Takeout
  • Seating
  • Carte
  • Delivery
  • Menu
  • Television

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