Téléphone: +441276479942
Adresse: 39 London Road, GU19 5EG, Surrey Heath, United Kingdom
Ville: Surrey Heath
Plats: 35
Avis: 10081
"Christmas Dinner 2023 We waited, stood in reception for quite a while before we were noticed or seated there was no one there to greet us with a smile then when we were finally acknowledged we were sat on a table outside the toilet. We were not offered a drink at all almost 20 minutes went by after we were seated we had to finally grab someone passing and ask who our server was and ask for a drink. The service wasn’t good, we didn’t know who our server was for almost 40 minutes, the food was not an enjoyable experience at all. The 4 canapés were sad they looked like they had piped them onto the dry cracker hours before, cold and old looking. The 2 chicken liver pate ones were ok tasting the other two were unpleasant . Visually sad looking. The onion tart presented well but was far too sweet the balance of flavour was very poor, the mushroom soup looked nice but tasted like tinned and not fresh. Main course was very disappointing, the positives were the turkey gravy was warm and moist and tasted nice the one small stuffing wrap was very tasty. Negatives, the roast potatoes were not crispy fairly hard they tasted unpleasant. The carrots were over cooked, mushy tasteless as were the sprouts, the cauliflower cheese has almost no cheese sauce and there was no cheese in the sauce. Parsnips bland undercooked tasteless like the rest of the vegetables. No seasoning on anything. We both chose a cheese board the basic cheeses were fine the sweet pickle was nice although the blue wasn’t a good choice something softer creamier would have been a far better choice. The crackers were visually very nice to look at and the few grapes were pleasant, sweet and seedless, they are the positives. The presentation of the cheeseboard was unbelievably bad it was all just thrown on a thick white plate with no finesse or even a garnish in sight. They say you eat with your eyes first, well …when I saw the cheese board I sighed…. it was just like a child had put it on the plate. This made me feel like the restaurant just don’t care about making this a good experience. Drinks The cocktail was coconut rum and raspberry, didn’t taste of raspberry at all and I didn’t drink it. As I love coconut and rum a raspberry it’s hard to see how they messed this up so much so that I couldn’t force myself to drink it. They don’t have a sparkling rose on the menu that you can buy by the glass, you have to buy a large bottle. I did request one and was refused and it was only after I asked to speak to the manager that an open bottle was found and I was offered a glass of it. All in all the experience was unpleasant the four different servers that we flagged down to get served didn’t smile at us once between them and we weren’t made to feel welcome or like our custom was appreciated the meal cost around £230 for two quite frankly I don’t feel like I got my monies worth it was very very disappointing. I would not go back."
Menu - 35 options
Tous les prix sont des estimations.
Aloyau
Bifteck de faux-filet juteux, cuit à la perfection, servi avec des légumes de saison et une sauce savoureuse.
Steak De Faux-Filet
Bifteck de côte savoureux et juteux, grillé à la perfection, servi avec un accompagnement au choix.
michellemC4999DH
Delicious steak and overall tasty dinner washed down with a lovely glass of red wine. Great service from Riannon!
Adresse
Avis
amber
10/10 service from Shannon as always!! and lovely meals and drinks as well. We will definitely be returning back here soon
Megan
Jack did so well and was a great! He was so nice and kind! We had a great time and I hope everything goes very well for him! Thank you!
Z5522NXstephenc
We enjoy coming here for the good food and excellent service. We could go to the Fleet one but we prefer this one for its great atmosphere. Ovi servered us and was great as usual.Definately be back soon.
suzanna
Superb festive menu, our waiter paulao was fantastic, we saw his name mentioned on here prior and when we were sat we were lucky to be served by him! Lovely meal, lovely service, we will be back after christmas
April1995
We come out for our first family Christmas lunch in years and we are so glad we chose here. The food was outstanding and the service was amazing, Ovi the waiter made the experience all the much better. We will be looking to book and come back next year. Great food great service
shannenm2013
Excellent service. Our waiter, Shannon, was excellent! Very friendly but not overbearing and couldn’t do enough for us. The steaks were 10/10 and cooked to perfection. Chips and onion loaf could have been a bit warmer/fresher but overall we had a great meal. 4/5 food. 5 /5 service!
Mo
8 friends met for dinner to celebrate a birthday and we were not disappointed. The meals were really good and those that had steaks were delighted and cooked to perfection. The burgers and lamb were equally delicious and the service from our waitress Dana was exceptional. She even remembered the repeat order for those that wanted another drink a sign of a good waitress! All of our party agreed that they would definitely return!
peter
What a well run restaurant. We were looked after by Shannon who had such a warm friendly attitude during our whole visit. Seated on time and drinks order taken and delivered in a timely fashion. Food order was taken and the food arrived at a reasonable pace so we didn't feel rushed or waiting around. The quality of the food was great as you would expect from a Steak restaurant all the meat was cooked to perfection. Sides and starters were all very tasty. Only let down was the fact that the Yellow sauce they call custard is vegan and tastes nothing like a good homemade custard, but that is a minor thing. Overall great experience and we will be going back.
Sara
Christmas Dinner 2023 We waited, stood in reception for quite a while before we were noticed or seated there was no one there to greet us with a smile then when we were finally acknowledged we were sat on a table outside the toilet. We were not offered a drink at all almost 20 minutes went by after we were seated we had to finally grab someone passing and ask who our server was and ask for a drink. The service wasn’t good, we didn’t know who our server was for almost 40 minutes, the food was not an enjoyable experience at all. The 4 canapés were sad they looked like they had piped them onto the dry cracker hours before, cold and old looking. The 2 chicken liver pate ones were ok tasting the...
Catégories
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
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Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée.
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Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
Commodités
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Seating
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Barbecue
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Free Wifi
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Visa Card
