Locks Trent Lock Golf Club

The owner provided terrible customer service. Avoid booking any events at this restaurant. They abruptly cancelled our funeral wake reservation, resulting in a dreadful experience. It's no surprise that the business is struggling and the place is often empty.

We went to this restaurant for Afternoon Tea to celebrate an 80th birthday with a group of 14 people. The food was excellent! There were a generous amount of sandwiches with a variety of fillings, as well as a selection of homemade quiche. After the savory dishes, we enjoyed a variety of cakes and sultana scones. Tea and coffee were also included. It was a great value for the price, all the food was fresh, and the service was outstanding.

I made a reservation for a group of 20 people for a £30 set lunch at this restaurant. Unfortunately, the price seemed very high considering the numerous complaints we had with the food. The waiting staff tried their best to address the issues, but ultimately it was the kitchen's fault. The overall quality of the food was disappointing. I reached out to the restaurant to express my concerns, but received no response. This lack of courtesy towards paying customers is unacceptable. Voir le carte

Lovely place, super friendly and helpful. Opened the garden area as we had a small dog after they just locked it! (Dogs not allowed inside. Ordered fish and chips which was taking quite a while. Found out why the order hadn’t gone through to the kitchen. Apologies and a free drink followed. Food came out then very quickly. Not a huge portion of food but satisfactory. Queried breakfast there and was pleased to note they provide breakfast from 8am. No problem pulling into the huge car park in our motorhome.

We used to come here quite alot, food and service always been spot on. Not been for around 3 months, so thought it was a time for a return. Went in recently with family, first of all, very quiet. Which isn't strange for this place unfortunately. The food was average, and luke warm at best. No thought into presentation at all, and bland. My partner and I barely finished what we ordered unfortunately. The young waitress was very apologetic, but that was all. After a conversion with a elderly gentleman (I presume he's a golf regular) they lost the head chef and bar manager just before Christmas, which I understand isn't ideal but 1. Alarm bells? Losing two senior staff before Christmas, has to...

After a very crazy golf session which we all thoroughly enjoyed, now a lovely drink before lunch. We all made out way to the bar to order a drink, sadly only one young guy working, seemed to us all a trainee and it showed, no other member of staff to help him. I instanly knew he had not a clue about wine, when he asked if i wanted ice in it a definite NO NO. The 14 of us had pre ordered our meal, so we chatted at the table and waited, which seemed to be ages. The food came out in dribs and drabs, unfortuantely anothe obvious trainee, as he muttered what the food was, and no one could understand him, but we got through in the end. Very disappointing as several of the orders were wrong, ladies... Voir le carte

Following a family Christmas meal this week we were shocked to receive such awful service and food. Massive waste of money…..Having followed up our complaint with management we have received NO form of compensation or solution to our emails other than a “Welcome back” and our feedback being noted.!! On the night we were told the Christmas menu would be available over the phone twice! Got there and told it wasn’t on and had to be off main menu with choice of a few special off the board. Painfully slow service!!! Restaurant and bar SUPER quiet lack of attention and atmosphere played to our table. Has to remind the waitress about crackers on the table. Food chucked on the plate, food didn’t com...

8 of us went to have a family get together. It was slow service!!! The Restaurant and bar SUPER quiet hard to believe it was a Christmas meal. in fact, when we got there we were told the Christmas menu was no longer available. During the first hour of the meal we received a starter only. We found out there was only one chef and only two bar staff in attendance , hence slow service. I just want to be let it be known that the staff were very good and trying their best and none of this was their fault. They were very helpful and apologetic but that did not help us. Mains and desserts, comments around the table generally that ‘it was ok.’ My salmon warm not hot and skin not crispy. 8oz rump stea...

On Saturday, 1st July 2023, my wife and I were looking forward to visiting the Golf Club Bar for a casual lunch. It was my wife’s first visit for a meal and we both casually dropped in at 1.30pm, relieved to see plenty of vacant tables and only a few customers dining. I duly placed our orders and since the wine list did not include any New Zealand Sauvignon, I purchased 2 x 250ml glass of House wine, one red, one white, priced at £6.25 each. An hour passed as we quietly enjoyed chatting over our leisurely drink when we both realised that our food had never arrived. I checked my till receipt to ensure it had been ordered and noted the receipt was not itemised, merely providing the total amoun... Voir le carte