Lakeview At Kenwood Hall

The food was quite disappointing, with many menu items unavailable. The room was cold and lacked any atmosphere.

Lovely meal, would have given 5 stars but they wouldn’t let me use my tastecard even though the app says I can use it there :

Food at best very average for the price... steak toastie very overpriced for the quality and quantity... service needed to be better Voir le carte

The food was at best average, and the service was just okay; however, I noticed that some staff members were inappropriately dressed for a restaurant setting. This visit was a significant decline from my previous experiences, and it seems like the establishment could benefit from a major overhaul, starting with staff training.

We were not in the restaurant booked as there was a wedding function taking place. We were in The Laura Ashley Tea Rooms. We were not advised of this in advance and had to ask at hotel reception. The room was very nice, however no atmosphere and extremely cold. The food was only ok. I ordered goats cheese tart to start which was very dry. My desert was bakewell which was also dry.

When we got there…. They didn’t know where we were going to be sat…. So we went to the Laura Ashley seating area to find it’s the wrong place. We got downstairs and the waiter couldn’t find us on the list? I said no meat on the form I filled in and he didn’t receive that information. We got 3 lots of stand which which were quite poor. Not going again…. Gutted it wasn’t what we were expecting. Voir le carte

The menu had changed but the ones handed out had not. It was the first afternoon tea that did not have a selection of teas and coffee was not of any great quality. The pastries did not look nice and seemed like they were bought from the supermarket. The scones were not warm or looked or tasted as if store bought rather than freshly made. The sandwiches were a mess and again not really very tasty and very cheaply made. The sad thing is the room was pretty and the staff amazing but the product was not worth even a fiver.

We came as a family to celebrate my birthday expecting a traditional Sunday lunch as advertised on your site. When we arrived we were told that Sunday lunches were no longer available. Although the meal was very nice it was a lot more expensive than expected considering my parents were paying for the meal it was very uncomfortable for me. I thought given the circumstances a discount would have been offered but that wasn’t the case. I’m not sure we’ll be coming again. The waiter was very good we didn’t blame him as it wasn’t his fault.

The ham and mustard sandwich, which was meant to be hand-carved, was actually made with low-quality, pre-packaged supermarket sliced ham. It was overloaded with mustard, and I could barely eat any of it. My friends ordered the cheese sandwich and sweet potato fries, and they had no complaints about those. However, another friend who ordered the chicken burger found it lukewarm and barely touched it. We also ordered two glasses of rosé wine, but they were warm, and we ended up leaving them untouched. Overall, it was a disappointing experience, enough to make us decide not to return. We previously enjoyed the Laura Ashley tea room, which provided excellent service and good food. I hope you c... Voir le carte