Kaspas Desserts - Menu

Awful service ordered £60 worth of deserts they missed half of the order and the ice cream had a nice long hair in it, never again.

Ordered from here twice now, first time they sent us the complete wrong order. Second time they’ve forgotten some of our order and received melted ice cream pretty much water!! Don’t waste your money

The service at Khadi Waffles was excellent, even though it was busy. The waffles were made quickly and the milkshakes were beautifully decorated. The staff was polite and the restaurant was clean throughout.

I have no complaints about the ice cream or service at this restaurant. Unfortunately, the women's restroom was out of order during my first visit over a month ago and it was still not fixed when I returned on Saturday. This is unacceptable and disappointing.

Ordered some food around 2 hours ago now. Arrived half an hour after which was fine. Food was freezing cold. Not tasty to eat at all. We also ordered slushes, they were just Ice with the wrong flavours and no jelly balls. So disappointed this time. Been on the phone for about an hour but no one seems to be picking up.

Just had a kaspas delivered was meant to be cookie dough, it was more like a warmed up cookie that had been bought from a super market. Not impressed, you could definitely learn some lessons from gileatos when it comes to cookie dough. Absolutely disgusted not worth the money at all thanks for nothing kaspas Gloucester. I won't be ordering again. Also very small.

The staff here are rude, incompetent and lazy! Had to wait over 30 minutes for food to come to the table, which was totally the wrong order which the waiter found funny. I went to the counter to complain and the waitress was too busy playing with her hair to bother with my order. Food hygiene comes to mind! And on the subject of hygiene, do not use the toilets here, dirty smelly covered seats, sinks blocked with dirty water! If i could give this less than one star i would!!

Went for boba and late night munch. Absolutely sh*t! Was seated for more then an hour just for are waffle to be stone cold. The ice cream was missing all of the extras we paid for, waiting over an hour to be told they don't have the toppings and still then a 15 minute wait for ice cream. Bearing in mind we ordered within 5 mins of being there. Staff were rude, toppings were stale when we got them had to scrap all the toppings off for it to be somewhat edible. Oh let's not forget OVER an hour for a boba, A BOBA! Won't be coming back will go elsewhere

I visited the restaurant today. It was not very busy, but the service was slow and we initially received the wrong order. Most of the staff seemed to lack enthusiasm for their work and took their time. Unfortunately, everything was coated in a very sweet syrup that overwhelmed the taste of the food. Some items on the menu were unavailable, and there was no option for a smaller portion. The advertised special offer for coffee and cake on the website did not automatically apply to the bill. The biggest issue was the lack of customer toilets, as they were blocked. I have heard from family members who have been here before that this is a common issue, with toilets often having standing water on...