Téléphone: +441202929850,+447494059437
Adresse: 579 Christchurch Road,BH1 4AN, Bournemouth, BH14AN, United Kingdom
Ville: Bournemouth
Plats: 35
Avis: 428
Site Web: https://www.thelostparadise.co.uk
"The worst experience i 've ever had in a nightclub. If I could give 0 stars I would. Decided to go here for my birthday after securing a free table, entry and drinks with a student Alist card. We got there early upon the advice of one of their staff via facebook message. We were seated but had to show proof of email confirmation twice to bring the drinks over. All was fine until about 2 hours later when we walked back over to the table to find another group sat there. After enquiring as to what was going on I was approached by the manager who informed me that he had resold our table to another group because we weren 't buying bottles for the table. There was absolutely nothing in the email or message I received from their staff that stated this as a prerequisite for keeping the table all night. When I complained that 's not what we were promised, his reply was 'I 'm the manager I can do whatever I like. ' Now that 's customer service for you!! I was treated in the most hostile manner and spoken to extremely rudely, it was almost as if he had come over geared up for a fight because he knew it was going to upset us. I cannot express how disgustingly I was spoken to for simply taking up an offer that was available. Upon moving from the table, we then discovered our coats that had been left there had also been removed. We asked a member of staff where they were, who directed us to the cloakroom where of course they were no where to be seen. We then found the same member of staff to tell him they weren 't in the cloakroom to which he simply shrugged. Regardless of the fact that we had obtained the table for free it was an offer the club was happy to promote, I still brought 20+ people in early to the club who were buying multiple drinks. If you aren 't able to follow through on it don 't offer it in the first place. Simple. We received no communication that informed us if we didn 't upgrade and left the table we would lose it, which if we had would have solved all the problems. Even despite this, the way the situation was handled was diabolical. If I had been approached and informed of the situation, there was another group wanting table service, paying full price, would we mind moving etc and offered us a drinks voucher or something I wouldn 't have been nearly as cross. I didn 't even get so much of an apology, not to mention the fact the whole **** reason I had VIP was because it was my birthday, which was totally ruined by the way. I will never set foot in this place again and I will make sure everyone I know hears about it. The rudest staff I have ever come across if you want to have a half decent night you 'd be better off in Wetherspoons."
Menu - 35 options
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User
The prices are extremely high. The staff is friendly, but the bouncers are the worst! We were celebrating a friend's birthday as a group, and because one of our younger friends wasn't allowed in, the entire group had to leave. It ruined her night and left us all feeling disappointed.
Adresse
Avis
User
holy jamaika .. this place has amazing personal and the huh was absolutely amazing. I have made pictures from the inside of the huh to show that it is not dry. so succulent. absolutely incredible jewel in bournemouth. will be my regular visit. music and vibes are also great for summer time.
User
I had a negative experience at this restaurant when one of the staff members found money I had dropped and only tried giving back a small amount before kicking me out. This was dishonest behavior and I believe it should be addressed by management. The incident was caught on camera and I consider it to be theft. I will not be returning to this establishment and believe the staff member in question should be fired.
User
Disgusting service and manners from staff and very over prised. Had VIP with a group of friends they didn't have enough drinks for all of us even though we had all paid the full VIP fee. They make up prices for drinks as they go, paid three different prices for a bottle of desperado. Not enough seats around our table, we where promised there would be enough. Possibly the worst clubbing experience I've had. Waste of time and money
User
went to bournemouth for a birthday and that was the first stop of the night. the club itself was great. the music was better than the one that went on at night. I warn, my night almost didn't begin when I wore trainers. the bouncer stopped me from going in, but after standing in the cold for 5 minutes and trying to keep my friends, he later changed his mind when he didn't want to break the party, which is a guy. bring them smart shoes men.
User
We had a reservation for 8:30 on a Saturday night. Despite many available tables, we were seated right next to the bar and told we had to sit there. The food was average, but we felt rushed to finish our meal within an hour as they began to close up the restaurant for the night life. If we had known this when we made the reservation, we would not have continued booking. Additionally, when we paid, we were informed that the buy one get one free cocktail offer was only valid at the bar, not the restaurant, even though the waiter had given us a menu clearly stating the offer.
User
was not in a huge amount of clubs in bournemouth, but this place is below the bar (pun intended) came with a party of five here. a total of 25 pfunds for admission before we even had to drink. as soon as we entered from any reason from the grußzone to our table, the inner club smells like urin. not sure why, but it is a great smell to pay after £25 to get. I could have gone down a dark, humid street for a better experience for less. we had booked a table, waited 15 minutes for drinks and received the most watered koks and the limonade as mixer, it would not even call limonade, more like lemon water. the music to be honest was bland. very simple things. nothing particularly exciting. just to...
User
Gourmet burgers that are on par with McDonalds, pulled pork that resembled something that rustlers offer for a quick 90 seconds in the microwave. Ribs were the only saving grace of the meal and were actually really tasty, but ribs and chips came with exactly that, no salad, no vegetables... Not even a bowl to put the bones in. A Saturday night at 7pm and it had a handful of patrons, there was no life to the place and definitely no excuses for the poor quality of food. The chef really should be ashamed of what he served last night. We didn't bother to complain as we could tell from the entire table that no amount of complaining would make the food any better. They do a variety of cocktail buc...
User
Lost will really go to the hill when they keep the new manager! was lost my absolute favourite club until Saturday, I went there at least once in the week. the new manager has a gott complex, I wait to go outside and he cried so unnecessarily in the batch here when everyone was in the line and not mistreated. do not understand why so much has to scream. Even when he talks to other people and tells them what to do, he cries in the face, I don't know how the bouncer takes it! I understand that has lost a dress code, one that I have been stuck for years, but the way this terrible manager (one who simply wears it, make it lanyard) sees it up and down is disgusting. my friends and I waited near t...
User
The worst experience i 've ever had in a nightclub. If I could give 0 stars I would. Decided to go here for my birthday after securing a free table, entry and drinks with a student Alist card. We got there early upon the advice of one of their staff via facebook message. We were seated but had to show proof of email confirmation twice to bring the drinks over. All was fine until about 2 hours later when we walked back over to the table to find another group sat there. After enquiring as to what was going on I was approached by the manager who informed me that he had resold our table to another group because we weren 't buying bottles for the table. There was absolutely nothing in the email o...
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