Téléphone: +34971314929
Adresse: Calle Botafoch 314, 07800, Ibiza, Spain
Ville: Ibiza
Plats: 8
Avis: 5601
Site Web: https://www.ilgiardinettoibiza.com/
"This place used to be amazing, we live on the island and have been coming here for years, we consider it a local spot, but in recent visits we have had to endure, rude and bad service, previously when the restaurant was overbooked or had no tables the manager would go out of her way to find us a table, now, they don't bother, considering we have been going there for five plus years, they know us well, and yet last night the service was dreadful and the food was below their usual standard. When we asked for the bill the waitress threw it on the table without even acknowledging us? Usually they would offer us a chupito (small shot after dinner) on the house just a kind gesture to returning customers, again they didn't even bother, not that this is a deal breaker, it's just the small things that make you feel part of the family. Look after your loyal customers and your locals as we are also the ones who come to you in the off season. It is a real shame as there are a few of the long serving staff (from 5 years ago) who are still there, such lovely people, always say hello, smile, go out of there way to be helpful and nice, but in general the majority of the staff that are working there now, have no clue on customer service and don't make you feel at home or welcome, might as well be at any other poor service joint where the customer is treated as second best. Please return to how you use to be as it is a shame that your standards are slipping!!!"
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