Fumo - Carte

1 Waterloo Street, B2 5PG, Birmingham, United Kingdom

🛍 Wine, Pizza, Pasta, Steak

3.9 💬 6220 Avis
Fumo

Téléphone: +441216438979

Adresse: 1 Waterloo Street, B2 5PG, Birmingham, United Kingdom

Ville: Birmingham

Menu Plats: 35

Avis: 6220

Site Web: http://www.sancarlofumo.co.uk

"I have been visiting fumo for 10 years, as a family and with friends we have always enjoyed it. Last night I had a terrible and upsetting experience. To start with we had to navigate through the terrible city Christmas traffic so we called to say we would be late, we were told no problem. Upon arrival we had to wait in a long queue to be seated which added more time only to then be told our table had been given away to a walk in. We were then found a table in the bar and told we could have it for one hour. No one offered to take our coats as they usually do, they started taking our plates away before we had finished eating and not once asked if everything was ok. We spent over £200 and this is how we were treated! In addition to this the noise was ridiculous and the toilets absolutely disgusting! We refused to pay the service charge and the bill was snatched out of my friends hand by the manager with long black hair and a beard (not sure of his name). He then out of spite charged an extra £200 to my friends card which she will not get back in to her account for 5 days. He stomped off when we said this needed to be resolved. We then asked to speak to the main manager, this person also spoke down to us, would not listen to our concerns and kept talking over us. At this point the other manager walked past and swore at us! We felt intimidated as a group of women and I have been left feeling upset by the whole experience. This was once a classy establishment and one of the nicest restaurants in town, I don’t know what has happened but I have read other negative reviews about the restaurant and this particular person so clearly there has been a change of managers.. the service has always been 5 star but things have rapidly gone downhill here. After enjoyed fumo for many years, I will not be returning."

RunningGirlsForever RunningGirlsForever

Excellent service and perfect small portions. The selection suited us. We didn’t want huge plateful. The flavours were lovely.

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Avis

EmmaTurner25
EmmaTurner25

Really disappointed with this after having such high hopes. We had a reservation for a while, but were still put on a table on the side of the bar and felt in the way, food was average at best, and think they are relying on pretentiousness to carry them through, irony being places of actual value that they are trying to live up to are better at service, food, overall atmosphere and general attitude. May pop back for a drink at the bar if everywhere else was busy.


Jinny
Jinny

An unforgettable dining experience! I've been to Fumo with 3 friends from Leeds that cames to visit me and from the moment we stepped in, the ambiance was charming and inviting. The service was exceptional staff and managers attentive and kindly without being intrusive. The menu offered a delightful array of dishes, each one bursting with flavor and beautifully presented. The chef's attention to detail was evident in every bite. Coupled with a fantastic wine and cocktails, it made for a truly memorable evening. Highly recommend this restaurant for a delightful dining experience! Thank you Fumo we'll definitely back!


Dave
Dave

Booked for my wife and I based on recommendations from friends. The whole experience was very disappointing to say the least. Staff not helpful when asking for advice on the menu, squashed in a middle section of tables for two and had to physically move the table so I could sit down! From start to finish it felt very rushed. We did notice that the minute people vacated tables it was a sprint to get it ready for the next batch of customers. I do understand it’s a busy restaurant but the focus was more on serving as many people as possible, rush them through their meals and get the bill paid as soon as you can! It takes away the whole experience of fine dining. Table of 8 next to us also said... Voir le carte


monicak
monicak

We had a booking here and when we came there was no access for a pram so had to carry up the stairs. On arrival we were asked ‘do you need space for a pram?’ Yes we do since we have a pram with us. Lady says she’ll be back. After a long couple minutes she comes back saying there’s no room for the pram and that we can’t eat there. We were shocked that they didn’t accommodate for a normal size pram and I just walked out. There were people waiting who were also shocked we were turned away because of our pram. We went to Riva Blu and told them what happened and asked if we could dine without a booking. They were shocked and said Fumo should’ve accommodated. Riva Blu found us a table straight awa...


not
not

Following a lovely trip to see the Nutcracker I brought my husband and children here for what has previously been a really lovely meal. Unfortunately the bathrooms were disgusting, two toilets overflowing, dirty floor, no soap and absolutely stinky. After experiencing that neither of the children wanted to eat here but my husband had already ordered the drinks so we felt we should stay. The drinks took 30 mins to arrive, the food took 1hr to arrive we had to ask for the drinks 3 times and the food twice. The bill we asked for, waited for 15 minutes (while the person we asked milled around doing nothing) and had to go to the bar to pay. Some of the food was nice, some was inedible (salty vine...


2012CatJ
2012CatJ

Our experience started well communication prior to our visit was great and the restaurant were very accommodating with timings. It was a special occasion and on arrival, we were greeted warmly and escorted through a very busy bar to 2 seats to enjoy a pre dinner drink. Waited 20 mins at the bar for a drink the bar staff lacked energy and urgency considering how many people were waiting. The drinks, when we got them, were lovely. We were then taken to our dining table and sat tightly, at our table amongst loads of other tables we couldn’t hear each other, let alone the waitress. We understand there are midweek Christmas parties but this was ridiculous. Seems the restaurant are more concerned... Voir le carte


sarewh
sarewh

First time visit, won’t be returning. I booked a table for a Friday night evening visit and on the booking (which was done several weeks before) explained that it was for a birthday, and requested if we could sit in a warm position, preferable not a table near to a door. Well yes, you can guess where we were sat on the smallest table right under the blasting air conditioning nearest the door. Also right next to the heaving bar area so you felt like you were sat in the way. The place was heaving! This restaurant is LOUD. 4 of us basically had to shout at each other to hear anyone speak, and when we left the restaurant our ears were ringing as if we had been to a concert. The bottle of rose wi...


Julie
Julie

First time visiting this Fumo for husband and I (normally use Selfridges, but thought we would like a change of scenery). We were greeted by a lovely lady at reception, who took our jackets, and then seated…….right in the middle of the restaurant. It was chaos from therein! We absolutely appreciate it was Christmas season and expected it to be busy, but this was absolutely manic with tables pushed way too close together for people to pass. Twice things were knocked off our table by people passing and the noise was simply unbearable (to be fair there was a table of women screaming and shouting like they’d never been let out before). They should have been told by staff to calm down incredibly...


Alex
Alex

I have been visiting fumo for 10 years, as a family and with friends we have always enjoyed it. Last night I had a terrible and upsetting experience. To start with we had to navigate through the terrible city Christmas traffic so we called to say we would be late, we were told no problem. Upon arrival we had to wait in a long queue to be seated which added more time only to then be told our table had been given away to a walk in. We were then found a table in the bar and told we could have it for one hour. No one offered to take our coats as they usually do, they started taking our plates away before we had finished eating and not once asked if everything was ok. We spent over £200 and this... Voir le carte

Catégories

  • Wine Une sélection soignée de vins fins du monde entier, offrant des rouges riches, des blancs vifs et des rosés élégants pour accompagner parfaitement votre repas. Savourez l'arôme unique, la saveur et la complexité de chaque bouteille.
  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois. Voir le carte
  • Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.

Commodités

  • Beer
  • Cafe
  • Carte
  • Wine
  • Menu
  • Wifi

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