Frankie Benny's - Carte

Tower ParkYarrow Road, BH12 4FP, Poole, United Kingdom

🛍 Wine, Beer, Brunch, American

3 💬 6 Avis

Téléphone: +441202716938

Adresse: Tower ParkYarrow Road, BH12 4FP, Poole, United Kingdom

Ville: Poole

Menu Plats: 35

Avis: 6

Site Web: http://www.frankieandbennys.com/restaurant/frankie-bennys-poole

"My husband and I visited the restaurant today at 5pm and were seated promptly since it wasn't busy. However, we had to wait 10 minutes to place our order for two coffees and two waffles. It took 20 minutes for the coffee to arrive and another 35 minutes for the waffles. Despite the coffee being okay, the waffles were cold and extremely chewy. The dish consisted of three pieces of waffle, half a scoop of ice cream in a small bowl that only covered one section of waffle, and a small jug of syrup. We were truly disappointed with the quality of the food and felt like we should have lodged a complaint as we were unhappy with what we paid for. While waiting, I observed the chef slamming a plate down and leaving the order slip on top of the food for 8 minutes before a waitress took it away. We have visited Frankie and Benny's many times in the past and have always been satisfied, but this time we were very disappointed."

Andy Andy

we were told the restaurant does not honor reservations from open table. not good

Adresse

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Avis

Opentable
Opentable

We were told the restaurant does not honour reservations from Open Table. Not good


Will
Will

We were told that the restaurant does not honor reservations from Open Table. Not good


TrixieDusk09
TrixieDusk09

We went to Tower Park yesterday and stopped by Frankie and Benny’s after a film. We were served by Tom and was honestly some of the best customer service we had ever had, made the evening! Voir le carte


Adele
Adele

Booked for birthday party for daughter. One party member was celiac so that the gluten-free menu was very important and it was soothing how well this was treated. I dropped my phone and had to go back to the restaurant. It was handed in. Very good service.


User
User

Booked for birthday party for daughter. A member of the party was zöliaki, so the gluten-free menu was very important and it was soothing how well this was treated. I dropped my phone and I had to go back to the restaurant. It was handed in. Very good service.


LizK
LizK

Booked for birthday party for daughter. One member of party was coeliac so the gluten free menu was very important and it was reassuring how well this was dealt with. I dropped my phone and had to go back to the restaurant. It had been handed in. Very good service. Voir le carte


User
User

very nice atmosphere and friendly staff. I ordered a spinat and ricotta cannelloni, the beautiful candy was the pasta is not a little bigger as it is so beautiful. had a sunshine for my gloomy that was just as beautiful. the soda swimmer was good. just something that gives us the price on size. it is quite small on the serviettes, but high on the price.


TravelBugEverywhere
TravelBugEverywhere

I visited this restaurant on a Thursday around 5 PM. Despite not having made an online reservation and the restaurant operating at reduced capacity due to the virus, they were happy to accommodate us. The service was quick and friendly, our drinks arrived promptly, followed shortly by our food. The quality of the food was excellent - tasty, hot, and well presented. The portion sizes seemed generous. The four main courses we ordered - ribs, meatballs, prawn pasta, and chicken carbonara - were all delicious. I would definitely visit this restaurant again.


michelle
michelle

My husband and I visited the restaurant today at 5pm and were seated promptly since it wasn't busy. However, we had to wait 10 minutes to place our order for two coffees and two waffles. It took 20 minutes for the coffee to arrive and another 35 minutes for the waffles. Despite the coffee being okay, the waffles were cold and extremely chewy. The dish consisted of three pieces of waffle, half a scoop of ice cream in a small bowl that only covered one section of waffle, and a small jug of syrup. We were truly disappointed with the quality of the food and felt like we should have lodged a complaint as we were unhappy with what we paid for. While waiting, I observed the chef slamming a plate do... Voir le carte

Catégories

  • Wine Une sélection soignée de vins fins du monde entier, offrant des rouges riches, des blancs vifs et des rosés élégants pour accompagner parfaitement votre repas. Savourez l'arôme unique, la saveur et la complexité de chaque bouteille.
  • Beer Découvrez notre sélection de bières rafraîchissantes, des lagers croquantes aux ales audacieuses et aux stouts riches. Que vous préfériez les bières locales ou les favoris internationaux, nous avons la pinte parfaite pour rehausser votre expérience culinaire. Voir le carte
  • Brunch Un délicieux mélange de plats de petit-déjeuner et déjeuner avec des classiques et des touches créatives. Dégustez des options salées comme les œufs bénédictine ou optez pour des douceurs comme des pancakes moelleux et des fruits frais.
  • American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts.

Commodités

  • Amex
  • Beer
  • Carte
  • Wine
  • Menu
  • Wifi

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"Booked a table of 5 for my birthday dinner. We were promptly seated then immediately asked for drinks orders before even being offered a drinks menu or water. After we had ordered drinks we were being rushed into ordering some food, every two minutes different waiters coming and asking if we are ready to order (at least 7 times). After we did order and the food was brought out, we were then just forgotten about and nobody came over anymore to check if we needed any more drinks (4 out of 5 glasses were empty) or if the food was ok. (It was- but no one checked). After we had finished dining, we still had empty glasses and had to wait 20+ minutes until we eventually stopped a waiter walking past and asked if we could order more drinks. The drinks then took another 15 minutes to come. It was also very disappointing that although we had mentioned on the booking itself that it was for my birthday, there was no acknowledgement of this (I have been before and had received a plate with ‘happy birthday’ written on it in some kind of sauce with a sparkler). My sister even went to ask the woman working on the front desk and received a standoffish attitude back saying no. When the £235 bill came, it even listed ‘birthday plate £0.00’ on it!!! That really let the evening down. The interactions with the staff themselves were great, they were very polite and personable but the actual level of service of being rushed to order and then totally forgotten about really dampened what could have been a fantastic evening."