Téléphone: +441255831083
Adresse: Clacton Road, Tendring, United Kingdom
Ville: Tendring
Menu Plats: 3
Avis: 135
Site Web: http://hilltopgardencentreessex.co.uk/
"We live locally to this establishment, and have visited on many occasions, over the years. However, in recent months, we have noticed that the cakes are far too sweet in texture, if you ask for something to be cooked “well done”, the opposite is given to you, and the overall food selection on offer, is limited. My main complaint, isn’t regarding the standard of food, though; but the rude staff working here. On two separate occasions (the worst incident being only a few days ago), when we arrived at the cafe, we were told that only certain tables, in one section of the cafe, were available for us to sit at. The reason for this, so I have been told by the staff members, is because they don’t want to stay on after hours, to clean additional sections. I do understand this predicament, but, at the time of them saying this, they have been letting other customers sit in the areas that are supposedly ‘closed off’. Letting us sit in the ‘closed off’ sections of the cafe, wouldn’t make any difference to them, with this being the case. Although the cafe clearly states that they are open until 4pm, if you arrive any later than 3pm, you are made to feel like an inconvenience. On several different occasions, we have been told that we are allowed to stay, but must finish within a 30 minute window. It’s like you are on a timer. If you arrive after 3pm, you are only allowed to purchase cakes or drinks. This would typically be fine, but the cafe usually only has two different cakes to choose from. A few years ago, they had a much better selection of cakes on offer. In addition to the staff being offhand and rude, they will mop up the floors around you, whilst you are still eating. You feel rushed, and the experience is awkward. On a recent visit, the waitress made it plainly obvious that we had outstayed our welcome. She started clearing our table, before checking we had finished, and then proceeded to walk around the small section we were sat in, slamming down on the tables, the menu’s, for the following day (including on the table that we were still sat at). In my honest opinion, everything seems like too much trouble for the staff. If you ask for custard with your dessert, instead of cream or ice cream, you are charged an additional amount. If you ask the staff for cutlery, you are told to go and get it yourself. It seems to me, that the staff want to do as little as possible to accommodate their customers. I don’t see us returning to this cafe again! I am hugely disappointed!"
Menu complet - 3 options
Tous les prix sont des estimations sur Menu.
lizaT1506ZK
Friendly polite and helpful staff.Great choice of food and drink.quick serve with our breakfasts.Would definitely recommend
Adresse
Avis
penelope
Need to book for roast lunch.I had gammon my husband had turkey.Large portions so no room for the crumble or the apple pie.
565masonc
Disgusting breakfast asked for well done bacon and still got it half raw also walked in there and thought I was at a funeral
David
I fell in love with this lovely little cafe and garden centre when I first visited a few months ago. Food is delicious. Views so rural and charming. I've been to many garden centres around the UK but this one is one of the most charming. Voir le carte
Dreamer830235
I dont know who puts these negative reviews on here. This is the second time in a week ive been here and had a lovely meal each time, very friendly service and very good value for money,and as for the negative people,just wandering if they go back to their establishments and up their game
ldbus
I ordered a jacket potato and it had that horrible 'kept warm ' or warmed up taste. The topping was ok. My husband had soup , which he liked. I also found it a bit expensive compared to our usual, similar lunches. Also, cutlery should be brought to table and not left out for all and sundry to touch.
SallyB1506
Love love this restaurant and in particular can recommend the Tracey Toastie. Lovely venue, great airey garden room, restaurant and also a lovely area to bring your dogs without feeling on the outside. Always friendly and helpful with a great choice of breakfast, lunches and cakes. (Tracey's Toasties is still my favourite). Well worth a visit and highly recommended. Then a great place to shop in the garden centre after x Voir le carte
patricia
At time of writing this will say the breakfast here is lovely except found the tea to be a cheap brand.. Thought would visit for lunch disappointed by the very small choice available, Husband had Ham Egg and Chips Ham was called butchers choice but to me it looked nothing special at all what i would describe as cheap ham. I had a sandwich with small salad garnish which included a few crisps which were stale although might be just cheap crisps depends how many they use i suppose. Husband had coffee which when i had breakfast and had coffee was not impressed so this time had tea, Teapot filled right to the brim and just one teabag i noticed when i opened it to give it a stir. It says tea for t...
Barry
We have been going for numerous years for visit to be it the garden centre or the cafe, we were almost part of the fixtures. We had been having a run of things happening, so in view of the weather , I suggested let when we are out drop for a coffee and cake , my wife thought it was fantastic idea. So we arrived, followed the procedure, my wife read the official board. Then we joined a queue , on arrival at the desk, I said to the lady we have come for some drinks, with that she said what is your table number, now since this virus, we’ve only been twice when things are allowed. So once again it was totally vastly different. Right next to the lady was rows of empty tables, I should add I am di...
Pinkflamingo2199
We live locally to this establishment, and have visited on many occasions, over the years. However, in recent months, we have noticed that the cakes are far too sweet in texture, if you ask for something to be cooked “well done”, the opposite is given to you, and the overall food selection on offer, is limited. My main complaint, isn’t regarding the standard of food, though; but the rude staff working here. On two separate occasions (the worst incident being only a few days ago), when we arrived at the cafe, we were told that only certain tables, in one section of the cafe, were available for us to sit at. The reason for this, so I have been told by the staff members, is because they don’t w... Voir le carte
Catégories
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Cafe Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.
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Soup Des soupes chaudes et réconfortantes pour nourrir votre âme. Choisissez parmi une variété de bouillons savoureux et d'ingrédients copieux, parfaits pour un simple apéritif ou un repas réconfortant lors d'une journée fraîche. Voir le carte
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Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
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Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
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Vegetarian Friendly
