Da Gino Italian Restaurant

14 Burnett Road Sutton Coldfield, West Midlands B74 3EJ, Lichfield, United Kingdom

🛍 Steak, Pasta, Italian, Vegetarian

4.3 💬 2189 Avis
Da Gino Italian Restaurant

Téléphone: +441213537222

Adresse: 14 Burnett Road Sutton Coldfield, West Midlands B74 3EJ, Lichfield, United Kingdom

Ville: Lichfield

Menu Plats: 35

Avis: 2189

Site Web: http://www.dagino.co.uk

"The staff at this restaurant were absolutely dreadful and did not seem happy in their work at all. This will be my one and only visit here. It was clear that the staff had their favorite customers, but we definitely were not among them. We were expected to order while waiting in the waiting area for half an hour, sitting next to a door that kept opening and closing. They refused to serve us tap water, even though we had also ordered six drinks. We were only allowed to have bottled water, which is not great for the environment. The restaurant was very cold and we felt a draft from the air conditioner. When we tried to bring this to the staff's attention, they were very rude and even commented on our attire not being suitable for the cold weather. They did not want to engage with customers who were gluten intolerant, being dismissive and disrespectful towards them. The last straw was when we asked for a receipt and were aggressively told that we couldn't have one, but could take a photograph of the transaction. The food was okay, but nothing special, especially considering the high prices."

Isaac Isaac

Splendid premises, in a glorious setting, plus a team of catering professionals all combine to make Da Gino a dining out experience not to be missed. Da

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Avis

Hannah
Hannah

Since Eugenio Cozzi took over this restaurant a few years ago I have seen it improve from good to outstanding, probably because excellence in a restaurant


Guide747210
Guide747210

This is a super Italian restaurant. The food is exquisite. The service is top notch. And the place has a lovely friendly family atmosphere. They have very good wines too.


Alderhithe
Alderhithe

Excellent food, friendly efficient service, fresh food and definitely the best chef in the area. !!! We have frequented this restaurant for many years and hopefully for many more. Voir le carte


Pizzagiolo
Pizzagiolo

The owner was impolite, the food was mediocre, the decor was uninviting, and the prices were high. The restaurant had a tacky atmosphere and drew a similar type of crowd. I would recommend avoiding this place.


Lynette
Lynette

Was lucky to be taken to this fabulous restaurant by a friend, it was a first visit for us both. We were welcomed by Gino, who persuaded us to try tge specials, chicken livers, stuffed peppers and belly pork. Our food was delicious and we’ll definitely be back and will recommend it to friends


552maxineh
552maxineh

If you are reading this, I must say that your customer service skills could use some improvement. Your demeanor comes across as condescending and unfriendly. I was disappointed by how dismissive you were towards my friend who has a food intolerance. It was also concerning to overhear you speaking about customers to other staff members in a negative way. I would not recommend wasting your money at this restaurant. Instead, I suggest trying The Butlers Arms in Four Oaks, where the food and service are much better. Sincerely, [Reviewer] Voir le carte


lynne
lynne

The food is of a very good standard here but the restaurant is let down by the dreadful staff. When my husband found a hair in his food the owners wife more or less accused me of putting the hair in his food, she didnt offer an apology or an offer to change the food. Sooo rude, if we hadnt been invited there by another couple i would have walked out, i will not be returning to this restaurant, what a way to treat yr customers! My daughter some friends (all in their 30's) went recently were treated appauling. They need to have some lessons in customer service!


GodsRecogniseGods
GodsRecogniseGods

Lovely family run restaurant. Superb quality ingredients and cooked to perfection. We had beautiful minestrone and scampi cooked in a tempura style batter with chili and garlic. This was followed by fillet Rossini with the best dauphinoise style potatoes I've ever eaten. The potatoes were buttery and soft with crispy edges and with sweet onions. Honestly they were superb. Finished off with homemade Tiramisu and amaretto dessert. Service superb and you really feel like you have had a special night. Thanks to Elena and our other waiter that I didn't get his name but he also made our night special. Love the specials board and having that extra choice at the start.


Lyndi
Lyndi

The staff at this restaurant were absolutely dreadful and did not seem happy in their work at all. This will be my one and only visit here. It was clear that the staff had their favorite customers, but we definitely were not among them. We were expected to order while waiting in the waiting area for half an hour, sitting next to a door that kept opening and closing. They refused to serve us tap water, even though we had also ordered six drinks. We were only allowed to have bottled water, which is not great for the environment. The restaurant was very cold and we felt a draft from the air conditioner. When we tried to bring this to the staff's attention, they were very rude and even commented... Voir le carte

Catégories

  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée. Voir le carte
  • Italian Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

Commodités

  • Seating
  • Visa Card
  • Carte
  • Cash Only
  • Menu
  • Bar Dining

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