Cinnamon Indian Balti Tandoori Takeaway

10 Station Road, LL33 0AL, Conwy, United Kingdom

🛍 Meat, Indian, Cheese, Chicken

4.2 💬 703 Avis

Téléphone: (+44)1248681212

Adresse: 10 Station Road, LL33 0AL, Conwy, United Kingdom

Ville: Conwy

Menu Plats: 12

Avis: 703

Site Web: http://www.cinnamonbalti.co.uk

"We have been loyal customers for some years now, but after our experience last night, we will not be returning. We placed our order at 7:40 and were told it would take 50 minutes. However, our food did not arrive until 9:30, and when it did, it was completely wrong. The butter chicken had no chicken, the plain rice was actually pilau rice, and the saag paneer was replaced with samosas, even though we are celiac and cannot have gluten. When I called to try and resolve the issues, the person on the phone did not speak English and could not understand me. I asked for a full refund and offered to return the food, but had to wait another 50 minutes for the money to be dropped off. The delivery driver who brought the refund did not even apologize. Overall, it was a terrible experience."

Menu complet - 12 options

Tous les prix sont des estimations sur Menu.

alex alex

Service: Take out Meal type: Dinner Price per person: £1–10 Food: 4 Service: 4 Atmosphere: 3

Adresse

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Avis

Simon
Simon

Service: Take out Meal type: Dinner Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 4


Adrian
Adrian

Service: Take out Meal type: Dinner Price per person: £10–20 Food: 5 Service: 3 Atmosphere: 3


Kevin
Kevin

Really enjoyed the food reasonable prices will be visiting again Food: 5 Service: 3 Atmosphere: 3 Voir le carte


Beartherabbit
Beartherabbit

Chicken korai was lovely, and very tasty. The LAMB korai was horrible! Had a weird meat smell and was very tough, could not eat it.


matt
matt

Ordered a take away and it was an hour late. Front desk didnt care and just laughed it off. Food wasn't worth the wait either. Food: 2 Service: 1


K
K

Food is decent, Service: Take out Meal type: Dinner Price per person: £10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Egg Fried Rice, Tandoori, Lamb Vindaloo Parking space: Plenty of parking Parking options: Free street parking Voir le carte


Rach
Rach

Very tasty food, the best flavours nice reception. The vegetable dish mainly had potato not any other veg hence 4 star otherwise would give 5 Service: Take out Meal type: Dinner Price per person: £10–20 Recommendation for vegetarians: Somewhat recommend Vegetarian offerings: Large vegetarian selection


Laura
Laura

I think the negative reviews must've caught these guys on bad days. One of the best meals we've had in a while, mixed starter, biryani, sagwala, Bombay aloo and naan, all really tasty and huge portions, easily enough for 4 meals!! Biryani was slightly hotter than we're used to but not so spicy that it's unpleasant (all chefs have their own recipe! . Lamb in the mixed starter was a little chewy but awesome flavour. Sagwala was lovely and the naan was a nice mix between crispy and soft, if we're in the area again, will 100% go again.


Loren
Loren

We have been loyal customers for some years now, but after our experience last night, we will not be returning. We placed our order at 7:40 and were told it would take 50 minutes. However, our food did not arrive until 9:30, and when it did, it was completely wrong. The butter chicken had no chicken, the plain rice was actually pilau rice, and the saag paneer was replaced with samosas, even though we are celiac and cannot have gluten. When I called to try and resolve the issues, the person on the phone did not speak English and could not understand me. I asked for a full refund and offered to return the food, but had to wait another 50 minutes for the money to be dropped off. The delivery dr... Voir le carte

Catégories

  • Meat Découvrez notre sélection de viandes savoureuses, comprenant des steaks grillés à la perfection, du poulet tendre et des plats d'agneau savoureux, chacun assaisonné à la perfection pour une expérience culinaire inoubliable.
  • Indian
  • Cheese Une sélection soignée de fromages artisanaux du monde entier, offrant des saveurs et des textures variées qui ravissent le palais. Parfait pour partager ou savourer individuellement avec les accompagnements idéaux.
  • Chicken Succulents et savoureux, nos plats de poulet sont élaborés avec de la viande tendre, des assaisonnements savoureux et diverses inspirations culinaires. Profitez d'une délicieuse variété qui saura satisfaire tous les palais.

Commodités

  • Takeout
  • Delivery
  • Carte
  • Television
  • Menu
  • Late Night

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"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"