Téléphone: +441213233211
Adresse: Weeford Road, Birmingham, United Kingdom, B75 5RL
Ville: Birmingham
Menu Plats: 5
Avis: 577
"Avoid this place, me and my family visited a while back staff was rude but food was lovely, well we gave it another chance last week, On arrival greeted by a very miserable young girl on the till, staff very unapproachable if you need to ask them for anything, I wish I didn't spend my money in the place £40 for 3 small breakfasts we could see more plate than food and a sausage Bap, standard of food has dropped badly and 3 pots of teas and one jug off milk yes that's right one small jug between 3 teapots, we asked for more milk didn't think it would be a big deal but obviously it was as my mother had to go up to the counter to ask for the milk again and the abrupt manager said yes I'm bringing it now, My mother called the manager over to ask her what her problem was with us her reply as she pointed to my grandson you are filling his bottle up with that milk and she stated we seen you doing it last time you was here talk about been watched may I add it was to make him a tea out of the teapots we brought, she leant down in to my mom's face and replied very rude we are a business you need to purchase a jug of milk for a £1 never have we been told that until we pulled her on it, All the staff need to go on customer care course, doesn't hurt to smile not one member of the staff was welcoming, I emailed the shop asked them to check the CCTV as it wasn't hidden that they had issues with us and they offered me a £20 voucher to use in the shop or cafe, obviously I declined it, me and my family will not be visiting this place ever again, use to be busy but the recent visit we had lots of tables to choose from says it all, Managers reply was it's a business basically she couldn't care less about customers. Don't waste your money here definitely not child Friendly either."
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