Téléphone: +441388417256
Adresse: 15 Cheapside, Spennymoor, United Kingdom, Richardson Pl, Spennymoor
Ville: Richardson Pl, Spennymoor
Menu Plats: 9
Avis: 1545
Site Web: http://www.cavellos.co.uk/
"The menus were difficult to read due to poor lamination, and we weren't offered any drinks when we sat down. The three staff members at the bar spent the entire evening chatting, and after waiting for 10 minutes, I had to get up and request a drink order. When we finally placed our food order, I was informed 10 minutes later that they were out of pollo Kiev, so I had to choose something else. I ordered a prawn starter with a side salad, but it arrived as a main course with tomatoes, rice, and mozzarella leaves topped with balsamic dressing—totally not what I ordered. We found ourselves getting up again to ask for another drink since no one checked back on us. My partner ordered the chicken Diane, which arrived flat as a piece of paper. After waiting an additional 5 minutes for the chips that were supposed to accompany the dish, he had nearly finished his chicken before the chips finally arrived. Then, 20 minutes after we had finished eating, someone came over and asked if we wanted to take our leftovers home, as I hadn’t finished my meal. They offered us a voucher, which was a nice gesture, but we were really just looking forward to a relaxing, child-free evening with good food. To top it all off, we had to wait again for the bill, even though the restaurant was quiet and no one came to our table. We eventually got up and went to the bar to settle our bill. To our dismay, the staff were laughing and talking about us as we left. It was an incredibly uncomfortable experience. Overall, it was a disaster from start to finish. What a pity!"
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