"Upon entering the restaurant, the ambiance seemed pleasant. However, once the food was served, we were extremely disappointed. It was one of the worst meals we have had in a long time. We would have preferred to go to McDonald's, which says a lot. The calamari was unrecognizable according to my husband, and the garlic mushrooms seemed like they had been microwaved. The kids ordered chicken strips and fish and chips, but my son complained that there was hardly any fish in the batter. The portion sizes were small - we ordered Linguine and a small bowl of chips to share. The Linguine tasted like it was from a boil-in-a-bag. The prices were equivalent to a 4-star restaurant, but the food was more on par with a 2-star rating. The staff did not inquire about the quality of our meal. When we asked for ketchup, we received only one tiny packet for two kids. We ended up going to Tesco for dessert. When my husband went to pay, he mentioned that the meal was mediocre at best, but this seemed to surprise the staff. We will not be returning. Overall, it was a disappointing experience and we cannot understand how anyone could claim the food was good."