Budock Vean - Carte

Helford Passage, Cornwall,Isles of Scilly, United Kingdom, TR11 5LG, Cornwall,Isles of Scilly

🛍 Full, Lunch, Drinks, British

4.4 💬 1998 Avis
Budock Vean

Téléphone: +441326252100,+441326250288

Adresse: Helford Passage, Cornwall,Isles Of Scilly, United Kingdom, TR11 5LG, Cornwall,Isles of Scilly

Ville: Cornwall,Isles of Scilly

Menu Plats: 5

Avis: 1998

Site Web: http://www.budockvean.co.uk/food

"It saddens me to have to write a negative review about a local hotel but after our visit on Saturday 29th October the hotel manager, Mr Barlow (has refused to reply to my personal email and therefore has left me no choice but to make others aware of our experience. We booked a table at the Budock Vean for a very special occasion and were so looking forward to it. We booked two weeks in advance and then were told we had to call back on the Wednesday 26th to make sure they could accommodate us (they didn 't offer to call us . We were also told that we could not book a table in the restaurant (unsure why but that we would be seated in the Conservatory. On arrival nobody knew about our booking and we were told to wait while a table in the conservatory was wiped down (not laid up! . We had walked past a beautiful restaurant which was only half full and with beautifully laid up tables. We were offered a very limited bar menu (not the fine dining experience advertised on the website of fish and chips (in a basket , steaks or sandwiches or a very limited 2 course menu (2 choices on each course . The conservatory was empty but worse still the restaurant was only half full so we had no idea as to why we couldn 't have been seated in there instead of on our own. The food we received was very nice but fish and chips in a basket on a special night out wasn 't what we envisaged. Also sat at a wooden table with no cloth and no preparations for our reservation was also very sad. Our waiter was really lovely for the evening, he only had our table to look after in the conservatory because being 'non residents ' we were excluded from the restaurant area and sat on our own. This hotel prides itself on it 's website for customer care and fine dining experiences. This seems to be extended only to the 'residents ' after reading the lovely positive comments on TripAdvisor but 'non local residents ' are clearly not welcome for an evening meal (unless you want to sit in a cold and empty conservatory at this hotel and any feedback is not worthy of a reply. Unfortunately, we wouldn 't be able to recommend an evening of fine dining at the Budock Vean because ours was far from it. Please don 't waste money buying vouchers for dining experiences unless they are intended for afternoon lunch or the spa, both of these experiences have been positive and very relaxing in the past."

Menu complet - 5 options

Tous les prix sont des estimations sur Menu.

Dessert

Végétarien

Indien

Gln101 Gln101

A very nice hotel tucked away near the Helford River, great rooms and food, best of all the walk through the gardens to the waters edge....

Adresse

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Avis

Z1937CBmargaretp
Z1937CBmargaretp

We arrived for Sunday lunch today, nobody to welcome us or take our coats. We had to wander around and find the bar. Eventually we were asked what drinks we would like to order and then after a long wait our drinks arrived. When we...


lister
lister

Really lovely sitting overlooking the gardens, we sat outside of such a beautiful day. The staff are very attentive, very good service and we felt very looked after. The food was fantastic, good size portions. I would definitely go back


suzannemO3818SV
suzannemO3818SV

We joined two sons for dinner on Friday Friday 1st April having eaten here before the Covid outbreak. The service and smbience were very good but the small portions of the dinner left us hungry. We have not encountered this on previous visits both for... Voir le carte


davidmY6540IQ
davidmY6540IQ

Whilst the rooms are excellent, the restaurant is poor. It paints itself as being upmarket, with interesting menus. The sad reality is the food was over cooked and the sauces where excessive. … creamy for fish? The food was hot, but that is an indication...


djw1955
djw1955

I made a direct phone reservation for my 67th birthday celebration, and it was absolutely amazing. The room I stayed in was charming, cozy, and inviting. I took advantage of the swimming pool, sauna, and hot tub, and enjoyed a delicious evening meal with a special birthday card waiting for me.


Alan
Alan

The food is amazing at the Budock Vean. Great care is taken with presentation, ingredients (local and there is a great ambience in the restaurant. It is 5 star all the way and I highly recommend eating here you will not be disappointed. Mo and Tina are superb they've always looked after me so well massive thanks : Voir le carte


djw1955
djw1955

Long overdue but I loved the couple days at Budock Vean Hotel in October,2022. The staff are amazing, very helpful and supportive and the food absolutely divine I enjoyed it all with a lovely glass of Red Wine. The walk down to The Helford River through the gardens was rewarding and uplifting after I had some issues concerning my health plus the wonderful swimming pool and sauna was great. I cannot speak highly enough of the friendly, supportive staff and in my eyes the food was 5 STARS. Excellent. Thank you ALL and especially to Wendal.


lilypop2005
lilypop2005

Greeted on arrival by lovely friendly staff at reception and pointed in the direction of the dining area. Afternoon tea was the usual combination of sandwiches, scones with jam and cream, and a selection of small cakes, sadly 2 of these disintegrated in the heat. The only cutlery given were teaspoons with our drinks and a knife; it would be useful to give extra teaspoons for the jam and cream! Service was prompt and attention was given to an allergy to cucumber, all be it very loudly so the guests at the next table heard, this was followed by a story about the servers friend who is apparently scared of cucumbers with the comment being made that maybe ' he had been abused by one when he was y...


Sheryl
Sheryl

It saddens me to have to write a negative review about a local hotel but after our visit on Saturday 29th October the hotel manager, Mr Barlow (has refused to reply to my personal email and therefore has left me no choice but to make others aware of our experience. We booked a table at the Budock Vean for a very special occasion and were so looking forward to it. We booked two weeks in advance and then were told we had to call back on the Wednesday 26th to make sure they could accommodate us (they didn 't offer to call us . We were also told that we could not book a table in the restaurant (unsure why but that we would be seated in the Conservatory. On arrival nobody knew about our booking a... Voir le carte

Catégories

  • Full Savourez une délicieuse gamme de saveurs authentiques avec notre menu soigneusement élaboré. Régalez-vous avec une variété de plats, confectionnés à la perfection, offrant quelque chose pour chaque palais.
  • Lunch Régalez-vous avec nos propositions de déjeuner, où des ingrédients frais et des saveurs mondiales se conjuguent pour créer des repas satisfaisants. Choisissez parmi un éventail de salades, de sandwiches et de plats copieux pour une escapade culinaire à la mi-journée. Voir le carte
  • Drinks Désaltérez-vous avec notre sélection rafraîchissante de boissons, allant de cocktails artisanaux et de vins fins aux délices sans alcool, y compris sodas, jus et café et thé savamment infusés. Des compléments parfaits à votre repas!
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Wifi
  • Seating
  • Carte
  • Visa Card
  • Menu
  • Mastercard

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"So let us share our experience, We went in tonight as a family after seeing that it home made food on the drive to sennen and looked online and had a good look at the food available on the menu also looking to see if it was dog friendly and it ticked all the boxes, Upon arrival me and my wife went in 1st to ask if we could have a table for food and if dogs can go inside and staff were a little unsure but they confirmed we could upon asking for a table for 7 but one in a pram he said we don’t have the availability to cater I was looking at a table big enough and eventually said that this table was available whilst being seated we had 2 table one clean and the 2nd just been finished with so needed a clean but he came and cleaned both tables and he squirted the cleaner on a clean table and the over spray bounced off the table and went over our selfs then we were handed a menu freshly printed A4 paper thrown on the table (WET TABLE) so they stuck to the table upon agreeing what we wanted we went to the bar within 2-3 mins of being seated we knew what we wanted and when we asked for the meal it was OUT OF STOCK (Sunday lunch) ok fair so as I was with a family member at the bar I quickly rushed back to the table to ask my daughter of an alternative she wasn’t happy, So I made a meal up of all the extras on the menu so I went back to the bar to find my family member ordered 2 fish and chips then I realised my wife also wanted Sunday lunch so I quickly rushed back to ask her what she wanted and went back to the bar just as my family member left and asked for fish and chips was also sold out also! 99% of the menu was SOLD OUT this should of been discussed upon arrival not as we were ordering I run and operate my own business and this isn’t how I would treat my customers this isn’t how an establishment should be ran! Even when I was standing trying to order a member of staff was standing there arm against the wall doing nothing while customers are standing waiting to be served! So we decided not to eat and my family member went back to the bar to ask for a refund as we couldn’t eat as a family and the staff were iffy about offering a refund but 10 minutes later they did refund my family member as it became a scene for other people as they could see what had happened! This establishment should be call the 1st and late time you come here! We ended up walking to the chip shop down the road for food we are very disappointed in this company and establishment! For anyone who wants to eat please make sure they HAVE STOCK how can this establishment run without stock? Never again tonight they lost over £200 revenue due to this situation!"