Bengal Lounge - Menu

United Kingdom, DL5 4UE, County Durham

🛍 Wine, Meat, Asian, Indian

4.5 💬 3339 Avis
Bengal Lounge

Téléphone: +441325301066

Adresse: United Kingdom, DL5 4UE, County Durham

Ville: County Durham

Plats: 12

Avis: 3339

Site Web: http://www.bengal-lounge.co.uk

"Disappointed with food, seating, toilet facilities the fact they only accept cash! We visited as a group of 8 on New Year’s Eve. The food wasn’t the best quality, there was plenty but I have tasted so much better in many other Indian restaurants. The toilets were what can only be described as a slip slide. The floor was greasy and all of us who used the toilets that evening were slipping and hoping not to fall. Not good for healthy safety. Seating was cramped, looking like they were trying to accommodate more people than the restaurant could safely seat. We were right by the door making it very chilly each time the door opened. The fact that they only accept cash is a little silly, especially as most people don’t carry much cash these days. Luckily there is a cash point at a shop a little further down. Still not ideal though as Themis wasn’t explained to anyone upon booking. We had high hopes as it advertises itself as one of the best curry houses in the uk. I would disagree with this."

colinh175 colinh175

Very poor and tasteless I ordered a chicken tikka jalfrezi but the chicken was dry and there was no flavour at all in the sauce. This is a basic dish how can they get it so wrong

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V1055LEchrist
V1055LEchrist

Ordered at 7 delivered at 8.30…no salad with 3 starters a side dish missing which was to be served with a main dish, leaving the meal very dry…very disappointed…we will think twice before ordering again.


joeheath1948
joeheath1948

Our friends were keen to order the 'banquet ', which was a mistake for us, being a limited choice of uninspiring dishes. Tasty in parts, and good naan bread, but an unexceptional restaurant that we are unlikely to revisit.


ddddd07777
ddddd07777

Having gave up with a delivery been of poor standard missing salads chutney substituting king prawn for micro shrimp. not the price mind. we arrived fairly quiet starter was very good main meal curry not what I ordered less chicken than the usual Tikka was over cooked dry. came to this place for over 10 years


glenn
glenn

I don't really know where these negative reviews come from . Indian is one of my favourite foods I've eaten them all over the Country including Bradford . To me this restaurant is up their with the best of them . Great food , lovely staff just excellent all round . My wife is a good cook and is very fussy where she eats , she recommended this place to me a good few years ago All I can say is we have never had a bad meal here and you get what you ask for so don't listen to reviews that are any other


Trek60025754849
Trek60025754849

I've ordered from here before and it was beautiful. .maybe I bad night tonight I don't know? Won't be going back again meal was terrible? King prawns like rubber one was well it didn't look taste or even have the texture of a fresh king prawn ,popperdom had an unusual taste and I've been stuck on the toilet now for an hour ....since I ate them sorry like but I won't be coming back ...give the delivery man his dew tho he was quick and polite only thing about the experience worth mentioning. ..never again 23 quid and I'm glued to the bog seat


Richard
Richard

There is no-one more supportive of the Bengal Lounge than us. Have been regulars for years, both dine in and takeaway. However, twice this week I 've had cause for concern. At a dine-in the service wasn 't up to the usual standard. Food was excellent though! Then after ordering a takeaway banquet for collection there were 2 concerns. Was told the bill came to £13.20, and with cash only that 's exactly what I took, only to be asked for £13.45, twice. Managed to find a lone 20p piece in my pocket so that was 'sorted '. Then, when unwrapping the package at home, there were no poppadoms or Mango Chutney. As before, the food was excellent as usual, but I 'm hoping this is only a blip in the BL 's...


Q3858KWnicoled
Q3858KWnicoled

Myself and my family have visited regularly, however recently when ordering a takeaway I found glass in my curry. Upon calling to inform the restaurant requested I take it back, despite it being after 10pm I drove back to show them. Their response was very disappointing, there was no apology, and the gentleman became quite defensive. I explained I was concerned there may be more in the batch, and wanted to make them aware so they could dispose of any potentially contaminated foods, he said there wasnt a need as there was no glass in their kitchen. He eventually offered a refund however I would have preferred an apology. It's a shame after so many visits we won't be visiting again, when some...


Pendragon
Pendragon

I had food here whilst staying nearby for work. The staff were friendly and welcoming. I was a bit surprised that they had a sign saying cash only, which I only spotted once I was pretty much at the bar area. Although they said I could do a bank transer, which I did at the end. I asked the staff about food intolerances, as I have a few. They were really good, and confirmed what I had ordered was suitable. They came and checked the dips with me for the poppodoms to make sure I was ok with what each was and what was in it. They said 1 dip I couldn't have and 1 they said I shouldn't have as they weren't sure. That's a good level of checking, more than I've had in some other places. The food was...


SJJackman
SJJackman

Disappointed with food, seating, toilet facilities the fact they only accept cash! We visited as a group of 8 on New Year’s Eve. The food wasn’t the best quality, there was plenty but I have tasted so much better in many other Indian restaurants. The toilets were what can only be described as a slip slide. The floor was greasy and all of us who used the toilets that evening were slipping and hoping not to fall. Not good for healthy safety. Seating was cramped, looking like they were trying to accommodate more people than the restaurant could safely seat. We were right by the door making it very chilly each time the door opened. The fact that they only accept cash is a little silly, especiall...

Catégories

  • Wine Une sélection soignée de vins fins du monde entier, offrant des rouges riches, des blancs vifs et des rosés élégants pour accompagner parfaitement votre repas. Savourez l'arôme unique, la saveur et la complexité de chaque bouteille.
  • Meat Découvrez notre sélection de viandes savoureuses, comprenant des steaks grillés à la perfection, du poulet tendre et des plats d'agneau savoureux, chacun assaisonné à la perfection pour une expérience culinaire inoubliable.
  • Asian Vivez un voyage culinaire à travers l'Asie avec notre menu diversifié. Des saveurs épicées du curry thaïlandais à l'umami savoureux des sushis japonais, nous proposons une grande variété de plats qui célèbrent la cuisine asiatique authentique.
  • Indian

Commodités

  • Takeout
  • Seating
  • Delivery
  • Takeaway

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"Started off really well and went over to the counter and ordered a crepe with banana and Nutella and specifically stated no strawberries I also asked for a San Pelegríno still water as this was on the menu also. I was the first person to order and the last to eat in the end. I got brought my water over which was a cheaper brand water that I just paid £2 for what would I have liked to have seen ? We’ll when I asked for san pelligrino still water to be told that they don’t have that in. Finally my crepe comes and I take a bite and realise that it’s got strawberries in all the way through which I’m allergic too. One of my family members takes it back and says that I asked for banana not strawberry there’s a reason why I can’t eat it and didn’t want it on my crepe. Then 5 minutes later another crepe comes out that was my bitten crepe that someone had opened up and picked the strawberries out and put banana in. Disgusting absolutely … not sure if this was a mistake or just being stingy either way it’s not on. It then again gets returned because there is no way I am eating that and it gets explained once again there is a reason I can’t eat strawberries to which then one of the owners comes over to serve the correct crepe and apologise . I really hope a lesson was learnt today because cross contamination is not a joke. Please be careful when eating there. I didn’t get offered a refund but then again they were willing to serve me a bitten crepe again so it didn’t surprise me that much."