ASK Italian - Carte

The Flat

➤ 142 Fore Street, EX4 3AN, Exeter, United Kingdom

Carte • Cafés • Pizza • Seafood • European

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."

The Lin Den

➤ 13 North Street, Exeter I-EX4 3QS, United Kingdom

Carte • French • Coffee • British • European

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"Great value for money, and a fantastic discovery hidden in plain sight down a side road. Wasn't sure what to expect but the tudor ? lined wall matched up as a lovely surprise with really well cooked food. Mackerel tacos were super fresh, pork belly was unctuous and the desserts looked amazing. Obviously popular with some regular diners, the word needs to get out there to the rest of Exeter Only downside is that it might not be the easiest of venues to access for those with limited mobility and the acoustics meant that we heard a lot of other peoples conversations although they may just have been very loud ."

The Daisy Cafe

➤ 98 Fore Street, Exeter, United Kingdom, EX1 2RS

Carte • Cafés • Vegan • Coffee • British

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"Went in on the recommendation of my slightly larger pal Matt. He had been gushing about 'the best breakfast in town ' for some time so I had high hopes. From the moment I sat down, I knew he was onto something. Very friendly service, clear menu, and cracking food. The bacon and sausages were top drawer, the beans not too runny and not too thick, two very yellow yolked fried eggs, a perfectly grilled tomato, really tasty mushrooms and a couple of rounds of toast all set us up well My only gripe was the beans being allowed out of a 'seclusion zone ' but I was quite rightly told, I could have had my special requirement addressed if I had asked! When that 's the only grip, you can trust me, this is a great spot for a drop of breakfast AND they are licensed so would be a brilliant kick off for a day drinking!"

Taco-macho Food

➤ 122 Fore Street, EX4 4EP, Exeter, United Kingdom

Carte • Seafood • Mexican • American • Fast Food

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"We booked a reservation for Taco Macho however, as we don’t live in Exeter, we struggled to find it. I called up and asked them for directions and the lady on the phone couldn’t have been more helpful and professional! She didn’t leave the call until we knew exactly where we were going and even stepped outside and began waving until we could see her. Her service was brilliant and she was very friendly which made our experience even better. Taco Macho is a very chilled out place with amazing food and quality service- not to mention extremely clean toilets. The burrito tasted amazing and had a variety of fillings. I loved coming here and will be definitely be returning when i’m next in Exeter. Would recommend to anyone, 10/10!"

Harry's

➤ Harry's Restaurant 86 Longbrook Street Exeter, Devon EX4 6AP, United Kingdom

Carte • English • Mexican • Burgers • European

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"We went to Harry's for the first time in many years on November it was fabulous nothing was too much trouble the food was devine, I had lobster and cheese shuffle my husband had a Tbone steak ..This time we were so excited to have booked on March our wedding anniversary, I had the same as last time except I also tried the rock chips... The food was nice the lobster was a little over done but I still enjoyed it, the shuffle wasn't a patch on the one in November it was tasteless and didn't look like a shuffle the presentation wasn't great, this time my husband's steak although tasty was very tough... We didn't complain as the food was still good just not fabulous as it was before. Still would give this restaurant another go."