Téléphone: +442071994300
Adresse: Via David Chiossone 20R Vico Casana O Vico Falamonica, 16123, Genova Italia, 16100, GENOVA, Italy
Ville: GENOVA
Plats: 5
Avis: 3609
Site Web: http://www.ristorante20tregenova.it/
"Had an absolutely terrible experience. Service was overall slow but got worse and worse as the night progressed. 3 hours into the meal we were still only on course 3/5 of the degustation menu, and when the sorbet was served completely melted, like a soup, we decided to cancel the last course and drinks. Servers blamed eachother and the kitchen but didn’t even try to apologize properly. One person can’t drink wine and asked for cider or a cocktail, which they claimed not to serve at all. She had to drink water. Yet when the degustation menu’s main course came out, it was served with.. a cocktail. Worst thing was the reocurring issues with allergens. The menu card had numbers to mark allergens in each course but they wasn’t complete. We explained to our server and she went through the menu with us to make sure we got it right, they were aware menu wasn’t correct. Yet when the first dish came out, nuts were sprinkled atop the nut allergic’s plate. Luckily he recognized it in time. TLDR: food okay, bad service, potentially dangerous for people with allergies. Cancelled dinner halfway through. Terrible experience all together."
Tous les prix sont des estimations.