"If this were our first visit we wouldn’t go back….5.45pm, maybe 6 tables taken. Unfriendly, inattentive bar person needed telling several times what our two drinks were. Asked to eat to which the reply was “have you booked”…as we had not she went off to “look” for a table (although we could see maybe 10/12 from where we stood. Allowed us a table in the middle of three occupied tables that appearing to contain somewhat inebriated family, arguing and swearing amongst themselves. We went outside as all the tables were free, despite it being overcast and slightly windy it was better ! Went back and ordered food, sold up by bar person to a Surf n’Turf and partner ordered Sea Bass.Went back outside to enjoy drinks. Waitress came out and told us no Sea Bass , second choice Lasagna, no Lasagna, ended up choosing Fish n’Chips. Bar person then came out and said that they didn’t do Surf n’Turf anymore. At this point we nearly gave up. Food came out reasonably promptly. Waitress disappeared for several minutes before returning with a caddy of condiments and knifes and forks which was just plonked on the table.(and needed a damn good clean…euck! Both chips (chunky) looked delicious, but sadly The Plough seems to have gone the way of many now, chips no doubt frozen, probably some colouring and if the contents ARE all potato I would be most surprised we’re just mushy pap.Awful. Rump steak was tough, peas were like bullets. The food and service used to be sooooo much better. Staff need some clues on how to actually make customers welcome.Pub needs to claw back some of its old ways. If it needs to charge a bit more then it should , people are happy to pay a bit more for quality food and service, as serving this food in this way certainly would make us seriously think about coming back.Real shame."