Ryedale
Chapter Two And Accommodation

Chapter Two And Accommodation

5 Market Place, YO17 7LP, Ryedale, United Kingdom

Pub • Wine • Drinks • Coffee


"Having left Northumberland that morning skipping breakfast, we were in desperate need of some hot food by the time we arrived. Having a stroll around Malton and Norton, there didn’t appear to me to be that many restaurants or pubs opening offering food, it seemed to be mostly cafes. We dipped into here because we thought we’d get a pub meal, unfortunately it was mainly toasties, scones, sandwiches and soup. The hot offering was pulled pork with Nachos, they were okish. I went for the chicken, bacon and Mayo sandwich. I guess I thought I’d get a chicken breast, some streaky bacon slices and maybe lettuce and mayo. What I got was some heart attack inducing, calorie laden creamy chicken monstrosity. 80% Mayo, 20 %chicken, 0% bacon. I did ask the girl behind the bar that they forgot to add the baconand was told it was all chopped up. I will wager my two children that there was NO bacon in that sandwich whatsoever, the only texture was a stalk of a slice of rocket or other green leaf thing. Now I’m not a chef, but I’m pretty sure that if you ask anyone off the street to make a sandwich with three ingredients, it’s something they could manage. Thinking whoever was in the kitchen that day could do with some catering school experience. This establishment excels in hiring someone who can take the basics and mess it up spectacularly. So speaking of messing things up, it took me three attempts at paying the bill. I was first told when I went to the bar it was £20. I thought it cheap but I just assumed they didn’t charge me for the sandwich as it wasn’t what I wanted. Before leaving I picked our glasses up to leave on the bar, only to be greeted with a “I’ve not charged you for drinks, it’s an extra £8” I guess no niceties here. I handed over two £5 notes, as I waited for my change which took forever, she then turned around and said “it’s not £8, it’s £14” Incompetence rules rife here. No one is infallible but this was ridiculous.; not only was I annoyed at being charged for ingredients which didn’t exist, I seemed to then have to jump through hoops to settle the bill. Without doubt, the worst food I’ve had in a number of years and worst place I’ve been to in Malton it won’t surprise anyone to say I won’t be back, and I’m sure they won’t want me back anyway."

Feversham Arms Verbena

Feversham Arms Verbena

Helmsley, YO62 5AQ, Ryedale, United Kingdom

Seafood • British • Fast Food • Vegetarian


"My son treated myself and my husband to a gift voucher as a wedding anniversary gift for the Feversham Arms hotel. We decided to have lunch there. Long story short: we stayed at this hotel several years ago and it wasn’t a great experience. I really didn’t want to stay at the hotel or do anything more involved than have a simple lunch. Clearly, there’s no such thing as a simple lunch at the Feversham Arms. When we arrived at the Weathervane restaurant, there was just one other couple. Everywhere else in the hotel, bar, lounge etc where extremely quiet, not a single customer to be seen. We ordered our food, it arrived, it was ok. Not great, just ok. We both wanted a dessert, however, we waited half an hour before deciding that being ignored for half an hour was too much. We left the restaurant, and spoke to a member of staff behind the bar in fact there were 4 members of staff behind the bar! And not a single customer anywhere). We explained that we needed to leave as we’d waited for over half an hour without any staff in the restaurant. I explained about my gift voucher, and wanted to use it to pay the bill. The staff member told me that the full amount had to be spent as no change could be given. I explained it wasn’t our fault that we couldn’t spend the full amount because nobody came to take our dessert order, or more drinks. She said she could “give me some scones to take home”! I was flabbergasted. I refused her absurd offer and said I wanted another voucher for the unspent amount. She then offered a bottle of Prosecco. I explained we don’t drink alcohol, and repeated my request for another voucher. She went away and returned saying she couldn’t find anyone to ask. A young lad behind the bar said he’d only started there that day, as had a few other members of staff. Apparently there was a general manager , a deputy manager, and food and beverage manager on duty. Where were they hiding? They should be training the staff. A restaurant should not be left unattended. Customer service at this hotel is non existent. Little has changed in the several years since our last visit. We will never give our custom to this place again. I left with a voucher for the unspent amount and I will give it away. I just didn’t want the hotel to keep the money. I would not recommend this place to anyone, either as a hotel or as a restaurant. Very, very poor."