Powys Powys

Powys, connu pour ses paysages à couper le souffle, propose des plats gallois traditionnels comme le cawl (un ragoût copieux) et le bara brith (pain aux fruits), en savourant la beauté sereine de sa campagne et de ses villages charmants.

Tuck Box

Tuck Box

Hall Street, SY21 7RY, Powys, United Kingdom

Cafe • Vegan • Breakfast • Vegetarian


"I don't plan on returning to this restaurant. I stopped by earlier this morning and ordered a cup of tea and a prawn salad. However, after the first few prawns, I had doubts about their freshness. I decided to continue eating the salad, but as I had a few more prawns, their chewy texture and bad aftertaste made me realize they were not up to my expectations. (I still have that aftertaste) I finished the rest of the food without causing a fuss. When my plate was cleared, I discreetly mentioned the issue to the lady, but she quickly brushed it off by insisting that they were freshly prepared that morning. I expressed my concern again, but received the same response. I waited for about 10 minutes for a manager to address my issue, but no one came, so I proceeded to pay. I reiterated my concern to the lady at the till, but once again, I was told the prawns were freshly prepared that morning. I explained that just because something was prepared that day, doesn't guarantee freshness, especially with fish. I also mentioned that I eat prawns regularly and wouldn't have left them if they were okay. Still, the manager was not called over. I paid and left, being told to 'have a nice day'. My concern was not raised to a manager as far as I know. I realize I should have insisted on speaking with a manager, but if the staff are not willing to escalate issues themselves, there seems to be a management problem. Constructive feedback is important for businesses to thrive. I don't want to create any problems, and I am not one to speak poorly of a decent business. However, the prawns tasted off, and my comments were not taken seriously when I brought them up."