Ipswich
Bristol Arms

Bristol Arms

Queen Victoria Drive,IP9 1, United Kingdom, IP9 1PU, Ipswich

Fish • Wine • Pasta • British


"Came here a couple of Sundays ago for a quick bite to eat. They have a good menu and the food was great. The only negative and it’s a pretty big negative was the service.. shocking! I came with four friends, we went up to the bar to order but there was a couple being served in front of us. The barman serving them must run on batteries that were low because I’ve seen a turtle show more urgency than he was. I was stood at in the queue for 5 minutes waiting. There was two waitresses going back and fourth from the kitchen to outside who walked passed me a dozen times. Not once did one of the waitresses ask to take my order or even acknowledge I was even waiting. Once the barman finished with the couple he proceeded to spend the next 2 minutes engrossed in his notepad huffing and puffing at it. I asked him if I could place an order and he said he has to do something with his notepad first. Very rude. I mean if there was somewhere closer that did food I would have gone there instead. All of a sudden the chef came out and asked if I needed assistance. Why couldn’t the barman or the waitresses ask me that?? I told him I had been waiting almost 10 minutes to order, he seemed shocked and took my order straight away. Despite the chef saving the day and the food being great this isn’t enough to convince me to come back. I will not be returning here which is a shame but your barman and waitresses killed it for me."