"Let me clarify: the staff were very friendly and did their best, but it felt like we were often forgotten and had to ask for things multiple times. We ordered the mezze sharing plates, requesting one for four people. When it arrived, we were surprised to see it was a plate meant for two, which the waitress thought we would share among four of us! We quickly ordered another plate, but it took at least 10 minutes to arrive. While I appreciate that fresh food takes time, the warm pitas and items on the first plate got cold as we waited.
After finishing our starters, the waitress came to clear our plates and informed us that our main courses were ready. We requested that they be brought out immediately to avoid having food sit and get cold. Unfortunately, the chips were cold and had to be sent back, while the accompanying dessert was only slightly warm.
I ordered the king linguine from the specials menu, and when it arrived, the portion was disappointingly small. I asked if this was the standard size, and the waitress confirmed it was. She said she would check to see if anything could be done about it, and my partner even offered to pay extra for a larger portion. To their credit, they did bring a larger portion without additional charges.
When our desserts finally arrived (we had to remind them that we were still waiting), the Eton mess was a complete disaster—there were no fruits in it as indicated on the menu! As an apology for our disappointing meal, we were offered free coffee. Unfortunately, we have decided not to return."