"Terrible Service We booked a table for Sunday lunch at 4 pm, we were informed that there was no beef, decided to stay even though beef was what we wanted and they serve lunch until 6 so they should not be running out of it, food arrived luke warm with a very small plate of veg which was for both of us, this consisted of 2 boiled potatoes, 3 small peices of Broccoli and a dessert spoon size portion of swede mash, so we asked for more and they bought out about 8 more pots but no veg, they took my food to be warmed up and when it was bought back to me it was missing my Yorkshire pudding and roast potatoes, by this time my partner had almost finished his meal, totally spoilt the meal, which made matters worse was that not once did anyone apologise to us or offer to take anything off the bill, I had to tell them that I was not paying for the food, no sauces were offered with the meal I had to call someone over and the young waiter did not have any customer service skills at all and did not even speak or smile, it never used to be like this but I am informed that it has new owners.... we will not be returning, I have never received such bad Customer Service anywhere."
