CORTONA
Giapponese Ryoshi

Giapponese Ryoshi

Viale Antonio Gramsci, 66, 52044 Camucia Italia, Cortona, CORTONA, Italy

Vino • Sushi • Pescare • Giapponese


"Riyoshi restaurant in Camucia was a complete joke again last night. We ordered starters as we have learnt not to order your complete meal as half the starters and half the mains arrive first, then part of the main and then you end up with your rice dish with soup…. No coordination or management . And they arrived together 1st time !! . They were busy and only one member of staff on tables. So we knew it wouldn’t be quick. Waited and waited. Eventually we rugby tackled a passing waiter and ordered a rice dish and a beef dish to share. He took the order but left the plates and dishes and walked off. We waited and after quite some time our rice dish arrived. The smell was unpleasant. We had to ask the waitress to clear the table and bring us 2 plates. Plates partially cleared, we asked where our beef dish was and off she went. Plates never arrived. We waited a further 5/6 minutes and tried the rice dish…. burnt. We tried for another 5 minutes to get attention. The beef dish never arrived nor the plates. We put on our coats and went to the front desk to tell them how disgusted we were. We told him our rice was burnt , now cold, no beef dish and no plates. He never offered an apology and presented us with a bill for he full amount ?? I refused to pay for the main and he called someone over manager ?? who told him to take the main off. Again no apology. We’ve been a number of times and it’s always the same chaos. They try to serve many people and the large volume of takeaway customers with 1/2 staff. It’s a complete joke and doesn’t deserve to be frequented. We have had a takeaway and similar things. Food items missing. It could really do with a few more staff and decent management rather than the poor team they have now."