Conwy
The Midland Tapas Wine

The Midland Tapas Wine

16 Castle Street,, Conwy, United Kingdom

Seafood • Spanish • European • Vegetarian


"I am a local and live in Conwy, and still have heard mixed reviews. I have been once before but this service from last night has sealed the deal to never go again. We had a table booked for 7.30 for 5 of us. We arrived at twenty past, and were lead to our table. Firstly no cutlery or drink menus. We had to ask for our food and drinks to be ordered after another 20 minutes. (A table next to us had come in after us and already had their order taken). We then had to ask for cutlery when our food came out. Then our food came out all at different times, with huge gaps in between. Service was appalling not once did anyone give us any eye contact or see if we wanted any more drunks etc. However there was a young boy working there who did his best to help us when we finally managed to get his attention. We finally finished our meal, and we were still waiting for 2 dishes that hadn't yet come. We asked for the bill and then had to ask for these to be removed. There was 5 of us so we had 10 dishes bought out, not once was our table cleared although we did our best to stack as neatly as possible in the end there was hardly any room. As a local, I won't be coming again and feel like the people who were just drinking at the bar got more attention. After spending over £150 between us we expected a much better experience than we received. It is Bank Holiday weekend so don't know if they were understaffed or just completely unorganised. Definitely wouldn't recommend and we won't be coming back. Disappointed"

Riverside Pantry

Riverside Pantry

Aber Road, LL33 0NR, Conwy, United Kingdom

Cafés • Vegan • Coffee • British


"We visited this little gem over a year ago for a coffee to take away. The two women that served me were lovely, genuine people and most helpful with the local area. I remember being impressed with the quality of the coffee at the time and said to my partner “we must try there one day for light bites”Well, over a year later I phoned to book a table for us and the whole experience was nothing less than perfect!We both ordered panini‘s with a side of chips and a pot of tea.The black tea was really nice, served in a delightful cup too!The chips were to DIE FOR! Crispy yet soft and chunky too! Best chips I have ever tasted to be honest! These alone are worth a visit for!Now we had a welsh cheese and gammon ham panini and a turkey, stuffing and cranberry panini, both prepared to perfection! Crispy all around and soft in the middle with top quality ingredients used. They came served with sweet corn, red onion, lettuce, cucumber and baby tomatoes. A portion of crisps and some beautifully homemade coleslaw.Exceptional customer service.Fantastic decor with lovely little touches.Great atmosphere (friendly and warm).Amazing food (I mean that).A good strong cup of coffee selection of drinks (creamy hot chocolate, fentiments, speciality teas etc).Well done to the business owner for creating an absolutely fantastic little cafe.If every cafe was as delightful as the Riverside Pantry? Honestly now, Britain would be great again! 10/10 See you again in the new year!"

Brewers Fayre Craigside Inn

Brewers Fayre Craigside Inn

Colwyn Road, Conwy, United Kingdom

Soup • Fish • Steak • Coffee


"Some people would take our experience and make it negative.Things went wrong for sure but that’s how you measure a company in my book… you can’t praise or criticise them for doing what’s expected.So we had an issue with a voucher that wouldn’t go through the till and ended up paying full price. There were also items missing from my wife’s roast dinner.So first off the voucher… the poor lady on the till had been away for a few minutes and came back to a queue of people. Midway through trying to serve me another customer started pestering her for cutlery. She couldn’t get the voucher to go through and appeared flustered so I agreed to pay full price even though I was disappointed.I mentioned it to a young lady who was passing our table a few moments later who couldn’t have been more lovely. I believe her name was Jenny or Jennifer. She agreed that she would resolve the discount when we ordered our desserts.Roast dinner my wife had was excellent. Paid extra but there were a couple of items missing so we mentioned it to the young lady and she then agreed to give us free desserts. At the same time the lady who had served us at the till came over to apologise for the discount and she was very sincere in her apology.All in all the food was good and a few issues were resolved professionally and speedily.I have to say as well… if you run this restaurant then considering the young lady who helped us had been in since 6am and was running rings round the other serving staff she deserves a medal!! She was staying late due to staff shortages I believe but she was charging round the restaurant and putting others to shame. Give her a bonus… better still a pay rise because people like her will keep people like us coming back!Thank you!"