Bridgend Bridgend
The Jolly Sailor

The Jolly Sailor

1 Church Street, CF36 5PD, Bridgend, United Kingdom

Pub • Steak • Welsh • British


"We went here for my birthday meal out and to do the quiz but it ended with both my mother and myself in tears due to the downright rudeness of the lady manager. Yes, we were late after 3 cars all driving from various locations in Wales (and not being able to park anywhere close enough for my disabled dad and pregnant sister but we did try to ring ahead only for no one to answer. Seabass was ordered off the menu and, on arrival, tasted nothing like Seabass. The waitress then said they were out of the usual Seabass so had given me the special in a disgustingly salty paprika sauce. We explained that this was not what we thought we'd ordered and she said she'd send the manager over. Rather than apologise for their error, she started shouting at me for being late. It was the final straw after an incredibly stressful day with our autistic children in all the traffic jams and so I got up and left. The others enjoyed their meal but at the end, my mum thanked the waitress (who was lovely! for removing the Seabass from the bill, only for the manager to come and put it back on! I work in hospitality myself and we would never dream of doing this! My family had left a sizeable tip for the waitress but mum felt that if she was being charged for a meal that I'd literally had 2 mouthfuls off that she'd have to use the tip to cover it. The manager than accused mum of being mean for removing the poor waitress's tip when technically it was her that had done so. In contrast, we've come to a lovely accommodating place this evening who actually know how to treat their guests. Would definitely avoid if you're likely to be late as you will get told off like a naughty child!!"

Zia Nina

Zia Nina

Dunraven Place, 28, Bridgend, Wales, CF31 1JD, United Kingdom

Pizza • Asiatic • Italian • European


"So came here last night 13th oct. 9 of us 2 of which 2 young kids. Had starter , calamari this was ok, sauce was nice. Main was lovely which was lasagne really quite tasty it came with chips which were nothing special if im honest, i ordered a side of garlic bread with it which was nice, The host was a nice guy very chatty, the staff seemed a little clumsy if im honest, just as we sat down a tray of drinks went down the back of my sister because the waitress wasn't looking what she was doing although accidents do happen so no biggy, although I will say nothing was offered! No extra drinks, a free starter, nothing!!! This brings me on to the cost. Not much beer choice at all, consisting of draught peroni which was are you sitting down) £6.50 a pint! So I ordered a bottle of bishops finger which i thought was a 500ml bottle, it didn't say on the menu the size of the drink which i think it should have, Well the bottle came and it was a 330ml bottle!! £4.70 for a 330ml bottle!!! im sorry but thats to much, come on guys. We all had a starter and a main with dessert each, i had the newyork cheesecake, which was ok but tasted abit like something frozen, didn't seem home made to me anyway. The Total bill came to just over £400!!! £60 of which was a service charge i was told by someone on the table, but the owner has now said that there was no service charge so if this is the case then i apologise), we were a decent size group but you know when you've gone somewhere and feel that the cost is just too much. Nice restaurant but too expensive imo."