"Have eaten there for many years, unfortunately this time the food was awful gloopy dry chicken and inedible, had 3 mouthfuls and left it, it looked like something that had been in a baby's nappy.. when mentioning to the staff I was told I should of said something when asked (I had food in my mouth so was unable to reply) I was then told if I'd asked I could have had more sauce, which wouldn't have made the chicken any less dry, I was charged full price for a meal I couldn't eat... I reached out to the owners and was ignored, I wrote again 3 days later and I had a reply a day later, obviously saying they hadn't had complaints before and was sorry, they would give us 2 free meals to make up for it.... A full refund would have been more acceptable, as I will not be going back again"
