Téléphone: +442074314499
Adresse: 9-10 High Street Chelmsford, Essex CM1 1BE, London, United Kingdom
Ville: London
Plats: 35
Avis: 21115
Site Web: https://www.bills-website.co.uk
"I was appalled at the quality of service from the moment I arrived to the moment I left, which was about When I arrived I was not asked if I would like a drink, and I wasn't asked throughout the whole meal. The waitress should have seen on the table that we only had tap water, and asked whether we'd like another drink. Then, we ordered our first round of hot food. I pressed the help button and after waiting for a good minutes for the waitress finally arrived. I felt it was too long. At this point in the evening there were three full tables in the whole restaurant so I thought the amount of time we had to wait was poor. Then the food started coming over, but the food didn't come altogether. A couple of dishes came and then a few more and a few more after that. This meant we didn't all eat together, we ate all at different times. I had ordered two dishes to eat at the same time and they didn't arrive at the same time. Very disappointing. The third order of hot food was beyond a joke. It was clear that one of the two waitress wasn't feeling very well (I overheard one of the chef's telling her to go home). She was our waitress. So, we ordered the third round of hot food. minutes later we still didn't have our food. In this time the chef was talking to the ill waitress. I then pressed the help button and I explained that we'd ordered some food and had been waiting a rather long time. I then look round at the waitress and chef and it was absolutely clear that the order didn't go through so it was only then that the food was starting to be cooked. The waitress who took the order explained that there's been lots of issues and she was sorry. As a customer paying for a meal, I don't care about the issues, I still expected good service and my food to turn up. Overall I thought the service was absolutely terrible. I will not be visiting this restaurant again and I will not be recommending the restaurant to anyone."
Menu - 35 options
Tous les prix sont des estimations.
Christine
Service was friendly and attentive. Willing to help with our enquiries.
Adresse
Avis
Hans-Heinrich
Food was ok but always seems way overpriced. Too expensive to visit often.
Adrian
Great food and service, just a bit over priced but other than that all good
Steve
Great food very friendly staff. As a regular diner we Would definitely continue to come back
Paula
we ordered online - a big sushi box (30 pieces), salamon maki (6 pieces), yasmin rice and avocado maki (6 pieces).
Megan
Overall, the service at this restaurant was terrible. I will not be returning and will not be recommending it to others.
Jaida
Much better than Itsu takeaway shops. Good service and food. Quick if you need it to be although you can relax for longer if you wish
Agnete
I am just a tourist and so not sure what passes for Japanese food in this part of the world But if this is typical I feel sorry for you.
Elouise
The staff look like they just walked off the street, weren't very professional and we're made to wait for our order for minutes to be told it was being made and it wasn't.
Candido
I was appalled at the quality of service from the moment I arrived to the moment I left, which was about When I arrived I was not asked if I would like a drink, and I wasn't asked throughout the whole meal. The waitress should have seen on the table that we only had tap water, and asked whether we'd like another drink. Then, we ordered our first round of hot food. I pressed the help button and after waiting for a good minutes for the waitress finally arrived. I felt it was too long. At this point in the evening there were three full tables in the whole restaurant so I thought the amount of time we had to wait was poor. Then the food started coming over, but the food didn't come altogether. A...
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