Toby Carvery Moby Dick Chadwell Heath

Whalebone Lane North, RM6 6QU, ROMFORD, United Kingdom

🛍 Meat, Salads, British, Chicken

4 💬 77 Avis
Toby Carvery Moby Dick Chadwell Heath

Téléphone: +33186995715

Adresse: Whalebone Lane North, RM6 6QU, ROMFORD, United Kingdom

Ville: ROMFORD

Menu Plats: 35

Avis: 77

"I made a reservation for dinner on Boxing Day and when I arrived at the scheduled time, the restaurant had trouble finding us a table. The waitress seemed clueless and it took 30 minutes just to get a drink. Another 30 minutes passed before we were able to order our starters, which arrived at the same time as our main course. It took 45 minutes for our dessert to arrive. The food was good, but the service was a complete disaster. It's a shame because the restaurant has the potential to be lovely."

Menu complet - 35 options

Tous les prix sont des estimations sur Menu.

Danny Danny

The staff at this restaurant is wonderful. Thank you for a delightful experience. I have no complaints, the food is always excellent.

Adresse

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Avis

chelle
chelle

All the food was cold, not even luke warm. Vegetables overcooked, gravy cold. Prices have increased but quality was worse. Very noisy too


User
User

Good experience, cater for children allergy’s. Shame everyone else had there mains before the child and again there desserts before the childs


User
User

Food was disappointing and meat was fatty and dry. Menu wasn't fully equipped as no stock. The Staff were polite and attentive to our needs but a bit over barring. Voir le carte


User
User

While the service was lacking in personal touch, the staff member who did assist us was a credit to the restaurant. The ambiance at the restaurant was also quite pleasant. Thank you!


User
User

the waitress was rude. I ignored us. when we got their attention, she suddenly told us not to wait tables in cash. I told her I booked one. when she took the time to see our table was empty. she was rude and very rude.


Jackie
Jackie

Lovely to see it looking so festive. Had a nice corner area for our party of 5. The meat, potatoes and Yorkshire puds were excellent but the carrots peas and Brussels were dried up and the gravy was not hot. By the time we sat down to eat the meal was lukewarm which was a shame. The festive crumble was lovely. Voir le carte


Debbie
Debbie

The waitress was very rude and ignored us. When we finally got her attention, she abruptly told us to wait in the bar as there were no tables available. I informed her that I had made a reservation, and she eventually checked and found that our table was actually empty. Overall, she was discourteous and unpleasant.


Jayne
Jayne

We was seated in minutes, waited 45 minutes in the carvery queue as they prioritised delivery orders over people waiting on site, lots of self serve dishes empty or burnt, dessert barely any ice cream or custard in dishes then charged £75 for the privilege, will not be coming back and heard lots of other tables complaining and saying the same thing, no manager to speak too just a waitress apologising to every table.


Alan
Alan

I made a reservation for dinner on Boxing Day and when I arrived at the scheduled time, the restaurant had trouble finding us a table. The waitress seemed clueless and it took 30 minutes just to get a drink. Another 30 minutes passed before we were able to order our starters, which arrived at the same time as our main course. It took 45 minutes for our dessert to arrive. The food was good, but the service was a complete disaster. It's a shame because the restaurant has the potential to be lovely. Voir le carte

Catégories

  • Meat Savourez les riches saveurs de viandes préparées avec expertise, des steaks juteux et poulet rôti succulent aux côtes tendres et plats d'agneau copieux. Chaque sélection promet une expérience satisfaisante et délicieuse pour les amateurs de viande.
  • Salads Fraîches et vivantes, nos salades sont élaborées avec des ingrédients de saison et un mélange de verdures croquantes, de légumes colorés et de vinaigrettes uniques, offrant un choix délicieux et sain pour tous les palais. Voir le carte
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
  • Chicken Succulents et savoureux, nos plats de poulet sont élaborés avec de la viande tendre, des assaisonnements savoureux et diverses inspirations culinaires. Profitez d'une délicieuse variété qui saura satisfaire tous les palais.

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"Very disappointed with food quality and service. We had booked a table for 13 people, 3 of which which were children. On arrival we were greeted by a lovely waitress who took us to our seats, but then proceeded to ask us to pass the plates and cutlery down the table to where the other guests were yet to arrive. So we set half of the tables, which is bizarre to ask a customer, but she was a lovely girl so it wasn 't a big deal at the time...until things went really downhill. We ordered 3 x £40 mixed grill platters which are meant to serve 3 4 people and asked for rice only, no bulgar. All 3 platters were brought with half rice and half bulgar; we asked the waitress to correct this, and she was apologetic and came back with a bowl of half rice and half bulgar again, we asked for rice on, so she went back and got a bowl of rice. Bearing in mind each platter is meant to serve 3 4 people, I struggled to serve the children an adequate portion they had 2 tablespoons of rice each; that 's how much rice was served with the large grill. My 10 year old niece then pulled out a long strand of hair from the kofteh she was about to eat; absolutely disgusting! Unsurprisingly, the cook wasn 't wearing a hair net, which I presume is standard?? I tried to be tactile and not draw too much attention to the situation to other eating customers, so quietly pulled the waitress aside and gave her the hair; she apologised and had another kofteh cooked (actually felt sorry for the girl, she looked mortified). The crunch came when we went to eat the chicken wings and baby chicken so many were raw pink and red raw meat! We told the waitress and she was insistent that it was cooked, but took it back believe me we have cooked chicken before and know what raw meat is. We were shocked when the same chicken was re cooked and then served back to us bear in mind, by this point the chicken had already cooled down from the first time it was cooked, centre was raw, and then re cooked and served again! There was no way we would 've touched it; also keep in mind that some of the chicken had come off different guests ' plates and were bitten into how were we supposed to know which piece was who 's?? So bizarre, I 've never had this happen, even in the cheapest small café. By this time to be honest we were off our food. The meat wasn 't great really; some was ok; the chicken shish was ok, the lamb chops were also ok; the chicken kofteh had no flavour; the kofteh was very greasy; the rice was wet. On a high note, the lahumajun was lovely and so were the dips and bread. When it came to the bill, we made it clear the chicken should be taken off, as none was eaten by anyone. When the waitress came and handed the bill over and was asked if the chicken was removed from the bill, her response was I 'm just a worker who else are we supposed to ask then? Why the attitude?! We had the right to complain after being served raw meat! The cook/owner then came over, leaned over me, with a plate of chicken hovering above my head and my face in his armpit, and started to argue with another guest that we didn 't ask for the chicken to be well done; no spacial awareness or respect for one 's space whatsoever. I didn 't realise we had to request for our chicken not to be raw; absolutely ridiculous. He knocked off £15 and for a £170 bill and the awful experience, I think that was insulting. He then knocked off a bit more, and we just accepted as wanted to get out of there. The same waitress came back and cleared the table, slamming the plates onto the trays no manners whatsoever and clearly showing she 's pissed off. Such a shame; all other guests witnessed this while they were trying to eat; could 've been totally avoidable. Why risk your reputation? I 've never had to ever make a complaint like this before, let alone write such a review. If you choose to eat here, check your meat is thoroughly cooked, or you 'll be poisoned!"