Téléphone: +442082028200
Adresse: Brent Cross Shopping Centre, Barnet, United Kingdom, NW4 3RB
Ville: Barnet
Plats: 8
Avis: 200
"Today, I visited a restaurant/cafe and left feeling extremely angry and upset. I cannot begin to describe my experience. We ordered coffee and some fries, as we had also bought some pastries. The waitress, named Rosemary, questioned why we were only ordering coffees and fries during lunch hour when there were other people waiting for a table. I was shocked and couldn't understand why I had to order more than what I wanted in order to sit there. I asked if there was a policy that we weren't aware of, but instead, she spoke down to us and said that we could only order coffees and fries to sit down, questioning why we weren't ordering anything more. At this point, I couldn't understand why I couldn't just order a water since I was a paying customer. She completely embarrassed us in front of other customers who were already seated. We reluctantly agreed to add some toast to our order, even though we weren't hungry, but she then informed us that we couldn't order toast during lunch hours. With an attitude, she said she would serve us anyway. Not only did she talk down to us, but she also discriminated against us. I was with a friend and my two-year-old baby. In the end, we decided to cancel our order and leave. I will never return to this place with a staff member (Rosemary) who has no respect and speaks to customers in such a disrespectful manner. It is unacceptable for a staff member to treat paying customers this way. This restaurant really needs to train their staff on how to show respect. I am shocked at how a staff member can pressure customers to order more food and have such disrespectful manners."
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