The Waterside - Carte

Main Road, Great Yarmouth, United Kingdom

🛍 Tea, Soup, Coffee, British

4.3 💬 3835 Avis
The Waterside

Téléphone: +441493740531

Adresse: Main Road, Great Yarmouth, United Kingdom

Ville: Great Yarmouth

Menu Plats: 6

Avis: 3835

Site Web: http://www.thewatersiderollesby.co.uk

"The young staff at this restaurant were charming, but the older supervisor was rude. When I ordered a vegan soup, it came with buttered sliced bread. When I questioned the bread, I was abruptly told that I should have specified that I wanted it vegan. However, we had asked for it to be vegan and it was marked as such on the menu. Although they gave me plain bread afterwards, the experience was soured by being scolded and also who serves pre-buttered sliced bread anyway? The menu even mentioned a granary roll. It's disappointing to see this decline in quality at a restaurant that used to be better."

Menu complet - 6 options

Tous les prix sont des estimations sur Menu.

Dessert

Pain

Accompagnements

Sandwichs

wellsvolvo wellsvolvo

A very nice place with great view of the local broads. Staff very friendly and served us with very tasty food and coffee. We will be going back.

Adresse

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Avis

cafc123
cafc123

Lovely place very good service from very helpful young ladies. Food very good and plenty off it. The ham was 1st class. Everything was just lovely would defiantly recommend


cliffh979
cliffh979

I had a wonderful dining experience at this restaurant. The food was delicious yet simple, and everything tasted fresh. The homemade cakes were amazing, especially the brownie which was perfect.


Chris22112
Chris22112

Went 2 days a in a row this week as staying in the area. lovely location lovely staff. Yes had to wait for some food but good things come to those who wait. First class hot food.first class friendly staff no complaints Voir le carte


Freedom51625769534
Freedom51625769534

Very disappointed. This was second visit and both times we had a long wait for our food. One of the waitresses needs to go on a refresher course for customer services, so rude. We waited 40 minutes for our prawn sandwich, I thought they went out to catch the prawns!!!


FourLs
FourLs

I can't believe I have lived in Norfolk for so long and never visited this restaurant before. The food was excellent and the staff were lovely. Although there was a short wait, I enjoyed sitting outside by the water. I was too full to try the delicious looking cakes, so I will definitely be returning soon.


Paddy
Paddy

This is a beautifully located café with a view over the lake which is part of the Norfolk Broads. Our full English breakfasts were very good as was the coffe. Service was prompt and chatty and the sunny weather made sitting on the deck very pleasant. This was a surprise find and needs to be widely supported. They also have whole cakes, and we each had a slice of the variety they had on offer. They do lunches too. Highly recommended. Voir le carte


Scesce
Scesce

10 of us arrived for lunch and ordered while restaurant very quiet. 9 meals arrived as they had forgotten to cook mine. Said 5-10 minutes… everyone else were half way through their meals so I said not to bother. They offered to cook something else but with a very restrictive diet for medical reasons I had chosen the only item I could eat. I listened to fellow diners. Some really happy others not. Lasagne that was reheated to rubber. Quiche Lorraine that had no meat only leek.


chezzacc1959
chezzacc1959

Poor very very slow service, no customer skills from front of house staff, Not one smile from the staff. One was extremely rude when I asked if they did milkshakes told if its on the menu which it isn't. Food average, prices set for holiday makers!!! As a local I will not recommend them to anyone. One waitress offered us two free drinks which for the wait. But they were put on the bill by then I just paid and left. Couldn't be bothered by then, approx 90minutes for two average sandwiches,


gyfreegle
gyfreegle

The young staff at this restaurant were charming, but the older supervisor was rude. When I ordered a vegan soup, it came with buttered sliced bread. When I questioned the bread, I was abruptly told that I should have specified that I wanted it vegan. However, we had asked for it to be vegan and it was marked as such on the menu. Although they gave me plain bread afterwards, the experience was soured by being scolded and also who serves pre-buttered sliced bread anyway? The menu even mentioned a granary roll. It's disappointing to see this decline in quality at a restaurant that used to be better. Voir le carte

Great Yarmouth

Great Yarmouth

Catégories

  • Tea Découvrez notre sélection de thés apaisants, offrant à la fois des mélanges classiques et exotiques. Parfaitement infusés pour éveiller vos sens, laissez-vous tenter par notre gamme pour un moment de tranquillité et de saveur à chaque gorgée.
  • Soup Des soupes chaudes et réconfortantes pour nourrir votre âme. Choisissez parmi une variété de bouillons savoureux et d'ingrédients copieux, parfaits pour un simple apéritif ou un repas réconfortant lors d'une journée fraîche. Voir le carte
  • Coffee Savourez notre sélection de cafés préparés avec expertise, des espressos riches aux cappuccinos crémeux. Que vous ayez besoin d'un boost du matin ou d'une gorgée tranquille, nos options de café promettent chaleur et confort à chaque tasse.
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Wifi
  • Seating
  • Carte
  • Live Music
  • Menu
  • Waterfront

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"We booked the rest restaurant for 5:30pm to have dinner (2 adults and 2 young children). When we arrived, the waitress took our name and booking details and asked us to wait until the table was ready. We waited, waited, and waited for the waitress to return 15minutes on, and making conversation with other guests who looked frustrated at also waiting around, we were taken to our table at the back. Our kids were starving, so we immediately placed the order for starters, mains AND drinks together. The drinks were taking a long time to arrive, so my wife gave the kids water from their beaker water bottle. Our drinks arrived after 20mins from ordering, and asking for them twice. The restaurant was quite busy, but we could see that there were lots of other guests trying to catch the attention of the staff members, and could hear arguments on the other end of the restaurant. After an hour, our starters had still not arrived, so my wife asked how long it would be. The waitress said she would go check and come back. After 15minutes, I asked another waitress to give us an update. The waitress came back and said that our starters were being cooked and would be out in 10minutes we sighed relief, and told our kids that food was coming. We realised that food was clearly taking a long time to cook, so said to the waitress to bring our starters and mains together, rather than waiting around we had plans onwards, and it had been over an hour already since placing the order. After another 20minutes, we asked the waitress where our starters were, as she had said it was 10minutes away. This time, a very rude (manager) came to our table and said that our starters were at the back of the queue, as we had asked for the starters to be brought with the mains! This was absolutely pathetic, and we mentioned that our kids were starving, as it had been 90minutes since placing our order. The manager said that this is normal and offered us complimentary prawn crackers (but charged us for the dips, which we later realised). After another 45minutes and seeing other guests arguing about the same issue, we saw comfort that we weren 't the only ones in this mess. Our kids were starving so ate the prawn crackers in a hurry. When the food arrived, it was bedtime for the kids, so we asked for the bill and takeaway boxes. The bill arrived with a 10% service charge and additional cost for the complimentary prawn crackers. I asked the waitress to deduct the 10% service charge and queried the complimentary prawn crackers, and if there was anything they could do by way of discount for the lengthy delay. The rude manager came out and started shouting at us, saying that he doesn 't like families with young children in his fancy restaurant, and he cannot offer a discount as we would be leaving a negative review. I couldn 't believe he was saying this almost bullying us into leaving a positive review! Our kids were crying, so I said to give me the card machine for me to pay using AMEX. The manager said that they don 't accept AMEX, but I highlighted that he 's got a AMEX sign outside the door. Infact, he was using a AMEX wallet in which the receipt came. He was very offensive and said that it 's his business and he can do what he wants photos of the AMEX sign outside uploaded. I would avoid visiting this restaurant and I would suggest Trading Standards look into how this man operates a business very rudely."