Adresse: Centennial Avenue, Hertsmere, United Kingdom
Ville: Hertsmere
Menu Plats: 8
Avis: 3007
Site Web: http://www.village-hotels.co.uk/hotels/london-elstree/food
"I had a disappointing experience at this restaurant bar during a busy Friday lunchtime. There were only two bar staff, who were described as "miserable," causing long wait times and confusion as one of them kept disappearing. The bar had no system in place, leading to people being served out of order and items not being available. The coffee machine was also not working. With only two waiting staff to bring out food, it resulted in total chaos. Despite receiving our starter, we did not get our main course and had to leave hungry as we were due back at work. The lack of organization and staffing was frustrating, and it's clear that the establishment needs better management. It is disappointing that they seem to be cutting back on staff, as it is affecting the quality of service. Overall, a very disappointing experience that has made me not want to return."
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