Téléphone: +441915670353
Adresse: 2 Pier Point Marine Walk, SR6 0RH, Sunderland, United Kingdom
Ville: Sunderland
Menu Plats: 1
Avis: 3749
"We had originally planned to visit a different place for breakfast but this was not available and so ended up going here. Upon arriving at the door, a member of staff came out to speak with us, a woman with dyed red hair! She made it very clear that we could not bring our daughter's buggy into the establishment and stated it needed to be left outside. As the weather threatened rain, my husband and I were not keen to do so. In the end, she allowed us to bring the buggy in but it must be collapsed. She proceeded to then put a high chair at our table and went away. It took a while for us then to be asked what we wanted to order even though the place was not busy. I assume it was to encourage us to leave as the high chairs are ornamental! We didn't leave! Food was ordered for the three of us. Our daughter is very sociable and likes to interact. She was ignored by staff at every attempt to communicate, other patrons did smile and greet her but the staff couldn't have been more obvious with their distaste to having a young child in their establishment! Food 4/5 Staff 0/5 Recommendation: Get rid of the red haired waitress or send her on a course about customer service!"
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