The Scullery Pier Point

2 Pier Point Marine Walk, SR6 0RH, Sunderland, United Kingdom

🛍 Vegan, Coffee, British, Fast Food

4.4 💬 3749 Avis
The Scullery Pier Point

Téléphone: +441915670353

Adresse: 2 Pier Point Marine Walk, SR6 0RH, Sunderland, United Kingdom

Ville: Sunderland

Menu Plats: 1

Avis: 3749

Site Web: https://web.facebook.com/scullerypierpoint/

"We had originally planned to visit a different place for breakfast but this was not available and so ended up going here. Upon arriving at the door, a member of staff came out to speak with us, a woman with dyed red hair! She made it very clear that we could not bring our daughter's buggy into the establishment and stated it needed to be left outside. As the weather threatened rain, my husband and I were not keen to do so. In the end, she allowed us to bring the buggy in but it must be collapsed. She proceeded to then put a high chair at our table and went away. It took a while for us then to be asked what we wanted to order even though the place was not busy. I assume it was to encourage us to leave as the high chairs are ornamental! We didn't leave! Food was ordered for the three of us. Our daughter is very sociable and likes to interact. She was ignored by staff at every attempt to communicate, other patrons did smile and greet her but the staff couldn't have been more obvious with their distaste to having a young child in their establishment! Food 4/5 Staff 0/5 Recommendation: Get rid of the red haired waitress or send her on a course about customer service!"

Menu complet - 1 options

Tous les prix sont des estimations sur Menu.

MikeW5448 MikeW5448

Friendly staff, good menu choices and a great location overlooking the Pier. Seating available inside as well as outside.

Adresse

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Avis

Gardener009
Gardener009

Although there was a review on TripAdvisor, this restaurant does not offer gluten-free options. The service was mediocre and somewhat unprofessional. I am unable to comment on the food as I was specifically looking for gluten-free fish and chips.


debbie
debbie

Good observance of Covid 19 regulations. Seated quickly. Sat at table overlooking sea. Huge windows. Service good . Not huge menu but plenty of choice. Both had traditional breakfast. Ingredients good quality and coffee or tea included in price. Great, good value breakfast.


414gaylep
414gaylep

I visited this restaurant for the first time today, and it will definitely not be my last. The staff were all wonderful and friendly, and the food was delicious. I highly recommend this place and already have my eyes set on what to order next time. Although, I will have to save room for dessert. Voir le carte


christinaxxp
christinaxxp

We read the menu and were eager to be seated. We were immediately met by an awful member of staff who displayed a total lack of respect and snapped at us, even the woman next to us looked at us and made a face at how rude she was. After we sat down we immediately left due to feeling unwelcome. Wouldn’t recommend.


1997ajs
1997ajs

Greeted at the door by a rude member of staff who did nothing to make us feel welcome. Snapped at for not having the NHS App and seemed extremely unhappy at having to take our details manually. Ordered a fruit scone which was not very pleasant, very dry with a bizarre taste. Only positive was the deluxe hot chocolate which was very nice. This place needs a more welcoming atmosphere, friendlier staff and fresher food.


coopstroops
coopstroops

Had lunch here 4th August. Our name and number was taken and hands sanitized. Shown to table and orders taken. Excellent Americano coffee and superb home made meatball chiabata for myself. The wife had egg mayo with crispy bacon on brown bread equally as delicious. The staff are attentive and friendly and clean the tables immediately people leave. Also as this was a Tuesday there was the government incentive 50% off. So our bill reduced from £14 to £7, absolute bargain. Get yourself down here and maybe the dolphins will show up too. Voir le carte


Sunderland202020
Sunderland202020

Location- Brilliant Food- Fine, nothing to write home about but it’s not bad. Service- the young waitress is brilliant, poor girl was running around doing everything on her own (they should have probably had 3 waitresses for how busy she was). The manager, however, was miserable, abrupt, stood behind the bar making the odd coffee and not doing much else. Found her rude beyond words at the smallest request and even greeted customers as if they were an imposition to her. If they employed more staff to speed up service and replaced sour puss it would be ten times better than it currently is


j555nky
j555nky

We have ordered from this restaurant before and have always been satisfied with the service. However, when my family placed an order today, we were disappointed to find that the food portions had decreased while the prices remained the same. When we requested extra sauce, we were given fewer sachets per person and were informed that we would have to pay for more. This was a disappointing experience for us and we have decided not to return to this restaurant. The staff were polite, but it seemed like they were just following the company's policies. We had hoped that restaurants would take better care of customers in the aftermath of the pandemic. Overall, a very poor experience.


irishmo28
irishmo28

We had originally planned to visit a different place for breakfast but this was not available and so ended up going here. Upon arriving at the door, a member of staff came out to speak with us, a woman with dyed red hair! She made it very clear that we could not bring our daughter's buggy into the establishment and stated it needed to be left outside. As the weather threatened rain, my husband and I were not keen to do so. In the end, she allowed us to bring the buggy in but it must be collapsed. She proceeded to then put a high chair at our table and went away. It took a while for us then to be asked what we wanted to order even though the place was not busy. I assume it was to encourage us... Voir le carte

Catégories

  • Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
  • Coffee Savourez notre sélection de cafés préparés avec expertise, des espressos riches aux cappuccinos crémeux. Que vous ayez besoin d'un boost du matin ou d'une gorgée tranquille, nos options de café promettent chaleur et confort à chaque tasse. Voir le carte
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
  • Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.

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