The Powder Monkey - Carte

Wiltshire Drive,NE28 8, United Kingdom, Wallsend

🛍 Kebab, Pizza, Cafés, Fast Food

4 💬 6342 Avis

Téléphone: +441912343709

Adresse: Wiltshire Drive,NE28 8, United Kingdom, Wallsend

Ville: Wallsend

Menu Plats: 10

Avis: 6342

Site Web: https://sizzlingpubs.co.uk

"So after waiting for days to go in and see ALLISON the manager (who refused to give her last name so apologises for not including that in here) my partner was told he still wouldn’t be allowed in but not because of the incident two years ago. He isn’t allowed in because of the original complaint which I logged. Firstly, the staff told us to write a complaint that day if we weren’t happy with them because there was no manager in to speak with. Therefore that is exactly what we did. What I wasn’t prepared for however is the absolute vile attitude of the manager which I had to deal with today. When I told her that it wasn’t fair to penalise us over writing a complaint which her staff told us to do, she said “if they told you to jump off a bridge would you do it?” I can’t see any scenario where talking about suicide is acceptable, it certainly isn’t professional and I expected more from a Mitchell’s and Butler property. I would like to take this complaint higher now as the “manager” was nothing short of an insulting joke. Staff cannot punish paying customers for writing a complaint when it is within company policy for customers to be able to do so freely without fear or repercussions. However in this case we feel personally attacked by the sheer cruelty and unprofessionalism of this woman. To add to this, she was actually shouting down the phone to me so I hope the phone is kept somewhere private as this certainly would have been distressing for other customers trying to sit and eat in the restaurant today. The manager actually called me back after I told her I was going to write another complaint and said “that’s exactly why you aren’t getting in”. Wow. Very mature and very professional. Well done."

Menu complet - 10 options

Tous les prix sont des estimations sur Menu.

Plats De Poisson

Plats Principaux

Dessert

Cuisine Mexicano-Américaine

Cuisine Américaine

Steaks

En-Cas Et Accompagnements

Charlotte Charlotte

Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger

Adresse

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Avis

User
User

This was my first time dining at this restaurant and I ordered the fish and chips as well as the fish and salad (I forgot to request no chips, my mistake).


Craig
Craig

Great value at £11.95 for three courses, perfect with a couple of beers. The food, service, and atmosphere all receive top marks with a rating of 5 out of 5.


Claire
Claire

Service excellent, all staff especially Allyson very friendly will definitely visit again : Service: Dine in Meal type: Other Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger Voir le carte


Karen
Karen

Fantastic staff and delicious food. Couldn't have asked for anything else, the help to get food to accommodate gluten and dairy allergies was amazing. Thanks for a great lunch. Service: Dine in Meal type: Lunch Food: 5 Service: 5 Atmosphere: 5


Jack
Jack

The food was amazing thank you to Sarah, Aaron and Tilly for the amazing food and all of the bar staff including becka, definately recommend to others great atmosphere including the quiz on thursday evenings. Service: Dine in Meal type: Dinner Price per person: £10–20


Jeff
Jeff

The fish and chips at this restaurant are absolutely delicious and definitely worth the price. The service is excellent, with a dine-in option available for lunch. The cost per person is between £1-10, and the food and service both receive a rating of 5. The atmosphere is also pleasant, earning a rating of 4. Voir le carte


Sylvia
Sylvia

Popped in for lunch. Been redecorated since last time was in so it looked good. Enjoyed the meal and handy to pop in to B M. Would go back there again. Would recommend it. Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommendation for vegetarians: Highly recommend Vegetarian offerings: Not sure


Derek
Derek

Cold chips cold curley fries sent back. as your paying for more for the curly fries i expect better Parking: Ample parking space available Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 4 Service: 4 Recommended dishes: Classic Mixed Grill, Jumbo Fish and Chips Parking space: Plenty of parking Parking options: Free parking lot


Abby
Abby

So after waiting for days to go in and see ALLISON the manager (who refused to give her last name so apologises for not including that in here) my partner was told he still wouldn’t be allowed in but not because of the incident two years ago. He isn’t allowed in because of the original complaint which I logged. Firstly, the staff told us to write a complaint that day if we weren’t happy with them because there was no manager in to speak with. Therefore that is exactly what we did. What I wasn’t prepared for however is the absolute vile attitude of the manager which I had to deal with today. When I told her that it wasn’t fair to penalise us over writing a complaint which her staff told us to... Voir le carte

Catégories

  • Kebab Savourez nos délicieux kebabs, grillés à la perfection et débordant de saveur. Choisissez parmi une variété de viandes et d'épices vives, servis avec des accompagnements frais. Parfait pour un repas satisfaisant et savoureux.
  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois. Voir le carte
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.

Commodités

  • Wifi
  • Takeout
  • Carte
  • Television
  • Menu
  • Parking Area

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