Téléphone: +441785827920,+441785813334,+441785819616
Adresse: 1 Granville Square, Stafford, United Kingdom, ST15 8JP
Ville: Stafford
Menu Plats: 6
Avis: 7504
Site Web: https://www.jdwetherspoon.com/pubs/all-pubs/england/staffordshire/the-poste-of-stone-stone
"Breakfasts at The Poste of Stone pub are always cold so Manager Becky promised complimentary meals on a return visit. We returned on Sunday but unfortunately we had to deal with a useless shift manager who refused to give his name short , stocky, white male with long black ponytail. Ponytail stated he wasn't aware of free breakfasts and couldn't give away free food or make a decision without his manager! Really? Unable to make a decision involving less than £10! Anyway, Ponytail disappeared for 10 minuets before returning saying he couldn't contact his manager and would try something else. Really? 10 minuets and still incapable of contacting a manager! Ponytail then disappeared again for another 10 minuets before returning and stating he now had received authorisation to offer 2 basic breakfasts! Really? 20 minuets to confirm he could offer food costing £6.98! Ponytail then disappeared again to the kitchen for 7 minuets to further check our entitlement but chose to serve other customers before returning to us. Really? 7 minuets to confirm 2 breakfasts! We asked Ponytail for his name but Ponytail stated he did not have to release his name and we could complain to Weatherspoon's! Really? A shift manager who is unable to manage a simple customer request! Ponytail became agitated and stated he did not need to deal with us and ordered us to leave! Really? A shift Manager unable to deal with customers who lacks any knowledge of proper customer service! Weatherspoon's really do need to up their game and at the very least employ people who are able to make basic decisions and more importantly have a basic understanding of customer service. Recommendations; 1. Ponytail should be removed from any customer facing role or any role involving responsibility until he is capable of dealing with both customers and a basic level of responsibility. 2. Ponytail needs considerable training. I recommend this can be found at Weatherspoon's, Wheatsheaf, Cheadle, where you can receive hot food, fast service and excellent customer service. On the plus side, all friends and colleagues have now switched pub and are well pleased with the new venue."
Menu complet - 6 options
Tous les prix sont des estimations sur Menu.
Plats De Poisson
Dessert
Indien
Cuisine Américaine
Entrées
LexiFlorida
Just started to use Witherspoon's at Stone in Staffordshire,Tried a traditional Breakfast and wasn't disappointed,food arrived fast and hot,
Adresse
Avis
gaynorp761
Daughter visited recently was served raw chicken, not good at all. She didn’t like to complain at the time, so just left the pub feeling very sick.
Departure51694275293
No food at all, they say staffing issues , rude staff all kids , no one in the pub at all . Coffee from machine was cold . Would say find somewhere else to go .
carolsZ1686ON
Wetherspoons offers affordable and satisfying beer and food. I have consistently experienced good service and friendly staff at this establishment. It delivers exactly what it promises! Voir le carte
Samantha
Dropped in for cappuccino which includes free refills.Situated at the top of Stone High Street.I visit Wetherspoons on a regular basis but this was my first time visiting the Poste of Stone. Quick service and tasty coffee..Nice visit
funkyunicornxx
The atmosphere is great with good vibes at this restaurant. The drinks are lovely and the staff provides excellent service. The food and drinks are served quickly. Additionally, since it's a Spoons, it's also affordable, making it a winner!
johnandmel123
Visited this place for lunch. We both Had the sirloin steak. Not a good day in the kitchen. Steaks were poor quality. Picture is whatcwe had to cut off my wife's steak. The dog never complained when we took it home. Overall a bad day at the office. Chips were nice but not very warm. Drinks were excellent as usual. Voir le carte
rowlands1893
I went to the restaurant on steak night and had a beautifully cooked sirloin steak for a great price. I got a pint of Guinness, onion rings, and peppercorn sauce all for about £12. For dessert, I had a simple ice cream and cookies for only £1.67. You can't beat that deal at any other pub. The steak was cooked perfectly and the quality of the meat was great.
johnandmel123
We were in Stone for the Xmas market and decided to call in. We ordered 1 x small brunch 1 x large brunch The small brunch was very good but the large one looked like it had been thrown on the plate. The eggs were on top of each other and were rock hard. The presentation of the rest of the plate was dire. It went back and came back with two nice eggs and a tidy plate. Why do you send out food like that. The other thing was a short measure pint of Abbot ale. If I order a pint it's not difficult to give me one is it. The place was busy and there was Only one person serving behind the bar. Overall the food was ok. The staff were pleasant but not coping with it being busy. Would go here again bu...
Chas
Breakfasts at The Poste of Stone pub are always cold so Manager Becky promised complimentary meals on a return visit. We returned on Sunday but unfortunately we had to deal with a useless shift manager who refused to give his name short , stocky, white male with long black ponytail. Ponytail stated he wasn't aware of free breakfasts and couldn't give away free food or make a decision without his manager! Really? Unable to make a decision involving less than £10! Anyway, Ponytail disappeared for 10 minuets before returning saying he couldn't contact his manager and would try something else. Really? 10 minuets and still incapable of contacting a manager! Ponytail then disappeared again for ano... Voir le carte
Catégories
-
Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
-
Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
-
Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
-
British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
Commodités
-
Wifi
-
Seating
- Carte
-
Cash Only
- Menu
-
Television
