The New Lanark Mill Pantry

£6.40 FOR A DRIED UPTUNA SANDWICH IN A BAG £6.80 FOR A CHEESE AND HAM PANINI £2.90 FOR A SMALL COFFEE £3.25 FOR A KIDS MEAL 9JUICE CRISPS and A SMALL HAM SANDWICH And all pretty much sub standard Quality I appreciate Prices have gone up recently however these Prices are way overboard Take a Picnic is my advice to all.!!

I would advise everybody to stay clear of this place until they re-assess their prices. Today I was charged £8.10 for a sandwich in a brown paper bag. I could tolerate the £2.20 for a bottle of Fanta but £8.10 is a **** take. The one point on my rating is for the staff honesty in admitting that £8.10 is a complete rip off

The restaurant has a very welcoming staff and the premises are well-maintained. I enjoyed their delicious homemade Mediterranean Vegetable soup, which was served with a cheese scone - a perfect combination! The coffee was excellent, I even had a second double espresso. The prices were reasonable, making it great value for money.

I visited this restaurant today. I ordered a steak and kidney pie with chips and beans. The pie was lukewarm, the beans were cold, and the chips arrived 20 minutes after the pie and beans were served. My husband ordered a jacket potato with coronation chicken, which he said was very tasty, but he had finished his meal by the time mine arrived, so I had to send it back to be reheated. The prices are a bit high for the quality of the food.

Met up with family members here, waited 30 minutes for a couple toasties and soup, other tables that arrived after us were served first and when the food finally arrived it was very disappointing, £5+ for a tiny toastie with a single slice of cheese inside, chips dripping with oil, soup wasn't the type of soup that we were told, ordered a BLT on brown bread with mayo, was brought white bread with no mayo. Very overpriced for what we got. Wouldn't come back.

Wonderful day spent at New Lanark Mills, however badly tarnished by the appalling food offer, rip off prices and haphazard service in this so called cafe. Reading the other reviews it is clear the operator of this business (council? has any interest in providing a quality experience. As a Scot, I was embarrassed to see a group of overseas visitors so unimpressed they walked out! The management of the Trust need to get a grip of this situation, either improve or terminate the franchise. To continue to do nothing is simply undermining the overall visitor experience and worse by tarnishing the good reputation of Scottish food and service.

This restaurant is absolutely terrible. It's a total rip-off with substandard food. There is no variety, just sandwiches that are handmade, wrapped in cling film, and thrown together. There is no information on allergens, so it's best to avoid if you have any allergies. The scones fall apart as soon as you try to cut into them. Prices are not displayed, probably because they are extremely high. The chocolate fudge slice I had was dry and tasted awful. The place is dirty and needs a thorough cleaning. The presentation of the food also needs improvement. It is too expensive for a family meal or snacks. The toilets smell terrible, indicating a drainage issue. Avoid this place at all costs.

We visited your cafe on 13th July at 2pm. We had friends from Canada with us and were totally embarrassed when we ordered pizza, to be told there was no pizza left, while we watched one of your chef 's cut up 2 pizza 's in front of us, for another customer. We then ordered soup of the day to be told there was none left !!!!! My sister ordered a panini and we waited at least 15mins before she had to go up and ask if it was ready, when this was brought to the table it was literally thrown down on the table, yet another embarrassing moment. Meanwhile there was another customer who ordered paninis after her and was as handed 2 paninis. What on earth was your chef 's doing that day, NOTHING by th...

Surely to goodness we can dish up something better than this pathetic effort to greet the tourists in our “World Heritage Site”. With two hungry toddlers, we had no option but to eat in this service forsaken establishment. Exorbitant pricing for the meagre selection on offer. It was only 1:30 pm and we were advised that the kitchen had no bread with which to make the kids a plain sandwich. No hot food on offer. The soup pot was empty but they did manage to rustle up some disgusting “packet soup” that was loosely described as “Pea Ham”…….it was served with a scone runny butter. The two “Senior Kitchen Staff” appeared to be in crisis talks while their bewildered young serving staff were left t...