Téléphone: +441493393607,+441493393216
Adresse: Hermanus Holiday Centre, Great Yarmouth, United Kingdom
Ville: Great Yarmouth
Plats: 4
Avis: 1245
Site Web: http://www.hermanusholidays.com/
"UPDATED REVIEW Gorgeous views and they keep a great pint here. More reasonably priced than the pub in the village, too. Staff are lovely, most especially Liz. Good pub grub, reasonably priced, decent portions and yum. Sunday carvery is popular and again, good solid pub grub. There 's a wheelchair ramp to get into the bar or one of the function rooms, although the turning circle is tight, especially if you 're in a powered wheelchair. The doors are glass and the doorways are standard sized, not the 1 metre required to claim wheelchair accessibility. Wheelchair access to the disabled loo, I found out, is around the outside of the building. No signposts or anything. Right in front of the disabled loo is a path of deep, deep gravel. Guess what happens when you try and take a wheelchair through deep gravel? Yep. You get stuck What 's the point of having a wheelchair accessible toilet with a moat full of gravel that PREVENTS ACCESS? I ended up grounded out, having to shout for help, in full view of a function room full of people. So excruciatingly humiliating The lack of accessible entrances and the gravel moat means I can only rate this 3 stars, which is a shame. In response to James from management 's reply, where he states we are a family run buisness (sic) and not a multimillion pound company may I remind you that if you claim to be wheelchair accessible, you have to meet certain criteria. And you unfortunately don 't. Accessibility reviewers have been asked by Google to check up on claims made by places, hence the update to my review. And whether or not you are a family run business (THATS how you spell it) or a multimillion pound company, you are bound by the same UK laws governing disabled access. And wheelchair users such as myself are 'nice ' see the positive comments above but we 're fed up of being treated like second class citizens when the law says we are EQUAL. So...YOU have a lovely (THATS how you spell it) day and try not to get so butt hurt by criticism. Parking spaces? Good sized car park, not lined out in boxes Accessible spaces? No dedicated accessible spaces, however, see last remark Wheelchair accessible? There is a ramp at the back, however the entrance is through a couple of standard sized doorways with glass doors. This doesn 't meet accessibility criteria of 1 metre width. In addition, it only gives you access to the bar and one of the function rooms. The rest of the complex is down a set of stairs. Toilets? Although I can 't comment on them, since I 'm a wheelchair user. Accessible toilets? Going to have to rate this as a no, since the whole point of accessibility is to allow you to have independence. When you place deep gravel in front of the only entrance to your disabled toilet, you are cutting off the disabled person from their independence! Pay by card? WiFi? Unknown, however I didn 't pick up any potential networks while I was there. "
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