The Foxhunt In Halesowen

Hagley Rd, B63 1DQ, Dudley, United Kingdom

🛍 Meat, Steak, Coffee, Cheese

3.6 💬 3416 Avis
The Foxhunt In Halesowen

Téléphone: +441215855886

Adresse: Hagley Rd, B63 1DQ, Dudley, United Kingdom

Ville: Dudley

Plats: 5

Avis: 3416

Site Web: https://www.harvester.co.uk

"Unfortunately we had a terrible experience at the Foxhunt between Christmas and New Year. We'd booked ahead of time to celebrate my father in law's 75th birthday. There were ten adults and three children and it was a rare family get together. Before Christmas we were pleased to receive an email advising that kids eat for £1 between the 27th and 31st December. My wife rang the restaurant to check that it would be on for our visit and they confirmed that it would. On the day we asked the waiter again that it was kids eat for £1 and he advised that he wasn't sure. My wife then went up to ask the manager and both my wife and I heard her confirm that the deal was on, she went as far as to tell us what was included and what wasn't. For example puddings weren't included. We proceeded to order our 3 year old and 9 month old a main meal on the basis that they were £1. We didn't look at any other menu and only ordered the baby some pasta based on the promotion. The Manager was the server and the person that took the order for the whole party. As a table we ordered a mix of normal menu and festive menu items. No issues were raised by the manager. At the end of the meal a waiter brought the bill to the table and specifically advised that whilst the kids meal was showing as full price it would be £1 when we went to pay. After attempting to calculate the family's contributions my brother in law went up to ask them to put the kids meals in correctly to make it easier. It was then that the waiter advised that the kids eat for £1 not available as members of the party ordered off of the festive menu. When I went up to speak to him he advised that he would get the manager. The Manager then rudely reconfirmed that the promotion was not available if anyone had ordered a festive meal. When I advised that we were told the promotion was on and no-one had mentioned the festive menu the manager attempted to throw her staff under the bus by advising that if we had spoken to her she would have told us. When I advised that it was her that had told us she deflected to advise that the email backs them up. I highlighted that we were specifically told at the beginning of the meal that it was on and that we had ordered on reliance on her confirmation. For some strange reason the manager thought that by highlighting accommodations on seating and service that she had done us a favour already. When it was clear that she wasn't going to do anything we paid the bill and left. The incident put a damper on a family celebration and none of us can fathom why they lied and why the manager did nothing to resolve the situation. Our bill came to £267 pounds and the manager was argumentative over £15. Futhermore we emailed the Harvester over the experience and have had absolutely no reply. As visitors of the Foxhunt for years we will not be going back."

Katie Katie

Lovely food, good service from tania. Quick and efficient service from our waiter! Will be coming back!

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Avis

Danielle
Danielle

Had such a delicious meal and service was fantastic especially Tanya who was our waitress. Will definitely be returning with the family.


sandyB950UG
sandyB950UG

I would like to thank Maggie for taking such good care of us. The food was delicious and the atmosphere was fantastic. We will definitely be returning in the future.


Dreamer05097683547
Dreamer05097683547

Lucy, our server, was incredibly friendly, funny, attentive, and provided exceptional customer service. If all servers were as wonderful as Lucy, the world would be a better place. We are excited to come back again.


sharonhN808TJ
sharonhN808TJ

We had a fantastic time at the Foxhunt Harvester. Staff were fab especially Sarah our waitress and Paul the chef. Food was cooked to perfection and staff couldn’t do enough for us. A great time together with family. Highly recommend a visit.


Elizabeth
Elizabeth

Tania who served us was lovely and polite throughout our visit… a credit to the restaurant. My 5 year old nephew even said how lovely the lady was that served us, so she’s surely doing something right. Just what we wanted on our little family meal out treating our mom/nan :


JHA4139
JHA4139

Four of us went to this restaurant for lunch and overall had a good experience. However, there were a couple of exceptions. The garlic bread was disappointing as it was just a thick chunk of bread with a sparse amount of garlic and cheese on top. It was too thick to truly enjoy. The gammon dish was also not up to par, as it was fatty and undercooked, although still edible. Despite these issues, we all still enjoyed our overall dining experience.


mrshrbr
mrshrbr

Ordered original combo asking for the leg quarter of chicken, I wanted a jacket potato as I didn’t want chips. They had no jackets and the only other choice was mash. Hubby ordered full rack of ribs with mash so I thought I’d have mash and give it to him. When the meal came, the mash look waxy and it wasn’t very warm, my husband’s full rack of ribs was the tiniest I had ever seen! Less than half the size as the slow cooked ribs from supermarket! Mine was worse!! Four tiny little bones and a chicken breast quarter the size of a pigeon breast. Staff just dropped on table and legged it. I don’t like the breast as it’s too dry, but this was another level dry. It was cold and after a taste, just...


Nicola
Nicola

Went to the Foxhunt for christmas day lunch. Cannot fault the staff at all, they were all lovely friendly, however it's a shame that it was really let down by the food. It started off ok with the soup for starters, which was nice, however sadly it went downhill from there. For mains we had the turkey christmas dinner, there was just one parsnip, which was burnt to a cinder, five of the smallest sprouts I've ever seen, the yorkshire pudding was so overcooked, it was as hard as a rock and there was hardly any gravy, we had to ask for more. When the desserts came, it was even worse, the pastry on the apple pie was so cremated, it was inedible, I think you would have broken your teeth on it, as...


P3803HBchristophers
P3803HBchristophers

Unfortunately we had a terrible experience at the Foxhunt between Christmas and New Year. We'd booked ahead of time to celebrate my father in law's 75th birthday. There were ten adults and three children and it was a rare family get together. Before Christmas we were pleased to receive an email advising that kids eat for £1 between the 27th and 31st December. My wife rang the restaurant to check that it would be on for our visit and they confirmed that it would. On the day we asked the waiter again that it was kids eat for £1 and he advised that he wasn't sure. My wife then went up to ask the manager and both my wife and I heard her confirm that the deal was on, she went as far as to tell us...

Catégories

  • Meat Découvrez notre sélection de viandes savoureuses, comprenant des steaks grillés à la perfection, du poulet tendre et des plats d'agneau savoureux, chacun assaisonné à la perfection pour une expérience culinaire inoubliable.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
  • Cheese Une sélection soignée de fromages artisanaux du monde entier, offrant des saveurs et des textures variées qui ravissent le palais. Parfait pour partager ou savourer individuellement avec les accompagnements idéaux.

Commodités

  • Takeout
  • Seating
  • Free Wifi
  • Late Night

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