Téléphone: +441969666873
Adresse: Station Yard Burtersett Road, Richmondshire, United Kingdom
Ville: Richmondshire
Plats: 6
Avis: 1911
Site Web: http://www.facebook.com/The-Firebox-Cafe-Hawes-1674547719466766/
"We arrived soaking wet during a heavy rainfall and after I enquired regarding the availability of a table was answered by a petite dark haired woman (a member of staff who needs customer focused training), who informed me in an extremely curt and abrupt manner that, “if you notice I am about to clear and clean that table.” I hadn’t noticed and as she didn’t have any cleaning materials in her hand at the time was rather confused, up but we waited patiently whilst she eventually cleared and cleaned. Later the same member of staff came to take our order, again in a curt manner. When she returned with an incorrect order her reaction was that it was our fault that she had confused the order and she flounced off without a word of apology. Another member of staff delivered our tea cakes and then our coffees arrived and were again delivered by the original member of staff with what I can only describe as a reluctant and irritated manner. Maybe we were treated like this as the norm for that particular member of staff, maybe she had an ‘off day’ or was it because we were ignorant southerners who did not understand the ordering/paying system? Why the original member of staff bothers to work in the cafe is bizarre if she dislikes visitors and/or waiting at table? Maybe a job working behind the scenes would be more suitable for her? Whatever the reason for her manner it left a nasty taste in our mouths!"
Menu - 6 options
Tous les prix sont des estimations.
sqwelchywelchy
Food good and coffee great (one of the best) but nearly 40mins wait for 4 relatively simple meals Staff friendly.
Adresse
Avis
Paul
The food and drinks were lovely as was the Fantastic and friendly service. Would definitely go there again and recommend.
travellinmMark
Called in for a quick coffee Andy sat outside in the ‘platform’ next to an decommissioned steam train. Service was prompt, friendly and very welcoming. Well worth a visit
703jacquib
This is a great place to visit and the food is quality. Situated in the back of the bike shop so don’t be afraid to go in. They were really busy today but still managed to keep on top of orders. The staff were lovely...
rebeccam679
Absolutely awful We were stood in the car park debating where to eat, I was trying to encourage my autistic child to face his anxiety following covid and venture into town, I did say to him come on there will be better cafes in town....
JCH124
We visited the cafe twice on a 2 night stay at the nearby caravan site. The coffee is some of the best we have tasted in ages, freshly ground and brewed in the cafe. Comfortable seating and warm welcome, dogs allowed inside too. Food was...
DistinguishedMuffin
Lovely place for a quiet brunch in Hawes. Off the main drag so seemed overlooked which is a shame as it was very good indeed. Clearly cycling focused but even on the other kind of bikes we were made most welcome. Highly recommend the Tiffin!
snowflakes15
Great coffee and the orange and poppy seed cake was very tasty. Husband had the giant tea cake and he said it was delicious. Had a good laugh with the owner when the young lad helping, was screwing up a plastic milk bottle only for the top to fly off and hit me. A great place and we will be going back for another coffee before we leave Hawes.
harrysY8114YL
been twice last time interaction with female owner I wished I had of walked out rude isnt the word cafe is not cleaned at all or the soup mugs only ever visit the wensleydale pantry 20 years and never an issue Most places in the area still wear masks not this place ! Clearly cleanliness is an issue as place is filthy windows skirting boards etc
Jeanette
We arrived soaking wet during a heavy rainfall and after I enquired regarding the availability of a table was answered by a petite dark haired woman (a member of staff who needs customer focused training), who informed me in an extremely curt and abrupt manner that, “if you notice I am about to clear and clean that table.” I hadn’t noticed and as she didn’t have any cleaning materials in her hand at the time was rather confused, up but we waited patiently whilst she eventually cleared and cleaned. Later the same member of staff came to take our order, again in a curt manner. When she returned with an incorrect order her reaction was that it was our fault that she had confused the order and s...
Catégories
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Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
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Coffee Savourez notre sélection de cafés préparés avec expertise, des espressos riches aux cappuccinos crémeux. Que vous ayez besoin d'un boost du matin ou d'une gorgée tranquille, nos options de café promettent chaleur et confort à chaque tasse.
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
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Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
Commodités
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Takeout
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Seating
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Vegan Options
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Vegetarian Friendly
