Téléphone: +441296720825
Adresse: 21 Mursley Road, MK17 0SH, Aylesbury Vale, United Kingdom
Ville: Aylesbury Vale
Plats: 15
Avis: 10477
Site Web: https://www.thebetseywynne.co.uk/
"Been going to Betsey Wynne for 15+ years as used to live local and now only live about 10 miles away. We 've seen a steady slip in the customer service and quality, which culminated in a family birthday meal exactly one month ago. A Sunday evening that seemed oddly quiet for a sunny weekend evening, we experienced multiple dishes that we ordered being unavailable; obnoxious bar staff; lack of cutlery; table not cleared between courses; mediocre food (avoid the £13 Gambas Pil Pil starter at all costs); cold coffees right down to ketchup bottles that would look more at home in and East End greasy spoon. I guess we now know why it was oddly quiet. Having written to the 'Oakman Group ' expressing our disappointment, I received an email (3 days later) stating that they would pass the message on to the Management and would be back to us 'within 72 hours ' with a response. Two weeks later, no reply so we followed up more apologies and reassured they would be in touch This has been forwarded over to my manager so they are able to respond back to your initial complaint, however due to busy weekend service, we will get back to you as soon as possible. Still no reply. It is now a month. It appears their Customer Service is much like their Restaurant Service. A real shame because The Betsey Wynne used to be a really lovely establishment that we would visit as often as possible no longer will that be the case."
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