Téléphone: +441243641373
Adresse: Selsey Rd, Chichester, United Kingdom
Ville: Chichester
Plats: 11
Avis: 2066
Site Web: http://theanchor.pub/
"I feel very sorry to have to be honest but unfortunately we didn't have the best experience at the Anchor today. First of all the bad points the service today was not good at all. Everyone is very friendly, but it was so slow and lots of errors were made. We ordered our drinks, which my mum ordered an Aspall. The drinks took half an hour to arrive and when they did they bought to us an Old Mout. We questioned this as it wasn't what we ordered and we were told they didn't have Aspall. My husbands coke also didn't arrive so they had to go back for that. We ordered starters and our mains and then had to wait for another half an hour or so for them to arrive. We asked where they were and they were bought out a few minutes after. We were then waiting another 15 minutes or so for the plates to be cleared, which was actually done by the carvery chef because he noticed we'd been waiting so long. We didn't have to wait too long for mains again because the chef on the carvery took control of our table at that point. When our plates were cleared away we were asked if we wanted to see the dessert menu, which didn't arrive, so we had to ask again. Desserts were again about another half an hour and were also bought out by another one of the chefs who apologised for the service we had received and explained they were busier than they had expected and that there were a lot of new people working and in training. We asked for our bill when our plates were cleared and again it didn't come, so we had to ask a second time. There were quite a few other tables that were waiting quite a while for their drinks/orders/orders were wrong. The good the pub is beautiful, really nicely decorated and warm and welcoming. Despite the errors the hospitality team were all very friendly. A special shout out to the chef on the carvery who was really helpful and as mentioned above, noticed we'd been waiting for a long time. He was also very personable and was talking to everyone he was serving. I also appreciated the explanation and apology from the chef who bought us our puddings. The food was superb, couldn't complain about anything we ate. All in all, I think it's a shame that we had really slow service as it overshadowed the great food and made it a poor experience. There were a lot of staff walking around but nothing really seemed to get done and when it was it wasn't done correctly. I do think that this place could be so good, if the service is improved. I do understand the difficulties with having new team members etc however things just didn't flow and we were in the pub for 3 and a half hours due to how long we had to wait for everything. I would come back, because there are lots of good points but for the sake of the pub and for those who were working really hard, the service definitely needs improving. Parking: Parking spaces are quite narrow"
Tous les prix sont des estimations.