Thaikhun - Carte

Watermark Development, West Quay, Southampton, SO151BA, SO15 1DE, United Kingdom

🛍 Thai, Sushi, Asiatic, Seafood

4.2 💬 8147 Avis
Thaikhun

Téléphone: +442380173732,+442380019720

Adresse: Watermark Development, West Quay, Southampton, SO151BA, SO15 1DE, United Kingdom

Ville: Southampton

Menu Plats: 35

Avis: 8147

Site Web: https://www.thaikhun.co.uk/thai-restaurant/southampton/&cachebuster=1622798355

"Thaikhun offer great flavourful dishes at reasonable prices but what let them down was thier lack of customer service. The start of the experience consisted with me waiting at my table for over 25 minutes without being offered a drink, I had to call someone over who was clearing another table as clearly we had been forgotten about. I’d like to clarify that whilst the restaurant was busy other tables within our section were getting service. Ordered a jug of water for the table and a soft drink, the soft drink came straight away and then there was another long wait to which then only a glass of water was brought to the table rather than the jug we had requested as both of us wanted to hydrate. The food was quick to be served and large tasty portions but it seemed like there was a lack of attention to detail with ingredients stated on the menu being missed off and wrong sauces served with the dishes. I’ve never asked to remove a service charge before but last night I did because I did not feel we actually got any kind of customer service from start to finish. You pay for the food, you tip for the service."

baer3363 baer3363

Nice Thai restaurant located at Westquay. Very friendly stuff and good food. Restaurant is very busy

Adresse

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Avis

Karon
Karon

Great service and d licious food. Party of 5. We chose the sharing dishes. Great selection. Would recommend


29thelmas
29thelmas

Great restaurant. Staff very helpful. The food was lovely very tasty and some things in the menu were quite different but good


Zinat
Zinat

This restaurant is incredible! The staff is friendly and the food is always delicious. Every time I visit, I am warmly greeted and the service is excellent. Voir le carte


Ips19781
Ips19781

Lively restaurant with a fantastic vibe. The food is top-notch and the portions are generous. The staff deserves a special shoutout for their excellent service.


Sally
Sally

We had a great time at this restaurant. The staff greeted us warmly, the service was excellent, and the food and cocktails were delicious. We definitely plan on coming back again.


Adventure68593427988
Adventure68593427988

Very nice meal but I was very disappointed to find out that the rice was an extra cost when I got the bill. I would’ve thought that the rice would be included in the price of the curry, especially because the waiter asked which rice I would like. £4.50 extra for rice when the curry is already more than £13 is steep. Voir le carte


Raji
Raji

Previous excellent service here so booked for dinner. Bill payment was hasty. Offered a plus card (instead of BL) for benefits and then added on optional service charge without asking. Then when bill summary was queried after payment, waitress said sorry I should have asked if you wanted to add service charge and will return it. The waitress appeared to walk to front door then walked away as we were by the front door. Please can you kindly ask this waitress in the Southampton branch to not be hasty to get card tapped and ask how service was and if service optional charge is to be added. I am sorry we didn't feel the farewell and approach was not client-customer focused with this waitress.


Jackson
Jackson

I came to have lunch with two friends today. The waiters were very enthusiastic, but the manager who seemed to be named Poppy was very impatient. First of all, there was no greeting or courtesy at all when ordering, and the whole process was cold-faced, as if we owed her money. When checking out, one of my friends went to the front desk with his student card and was told that someone would be coming to the table. However, when the arrogant manager lady came to our side, she already had the receipt. Then my classmate said that he wanted to use the student discount. The lady refused us very rudely. She said that we should tell her that we need to use the discount when entering the restaurant,...


travellinginyour20s
travellinginyour20s

Thaikhun offer great flavourful dishes at reasonable prices but what let them down was thier lack of customer service. The start of the experience consisted with me waiting at my table for over 25 minutes without being offered a drink, I had to call someone over who was clearing another table as clearly we had been forgotten about. I’d like to clarify that whilst the restaurant was busy other tables within our section were getting service. Ordered a jug of water for the table and a soft drink, the soft drink came straight away and then there was another long wait to which then only a glass of water was brought to the table rather than the jug we had requested as both of us wanted to hydrate.... Voir le carte

Catégories

  • Thai Savourez les saveurs éclatantes de la Thaïlande avec notre menu présentant un délicieux éventail de plats, allant de currys épicés à des sautés parfumés, le tout élaboré avec des épices authentiques et des ingrédients frais.
  • Sushi Délectez-vous de notre sélection exquise de sushis, composée d'ingrédients frais, de rouleaux élaborés avec expertise, et de nigiri traditionnels. Chaque bouchée offre un mélange harmonieux de saveurs, promettant un véritable goût du Japon. Voir le carte
  • Asiatic
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !

Commodités

  • Wifi
  • Takeout
  • Carte
  • Seating
  • Menu
  • Outdoor

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