Téléphone: +441764662231
Adresse: The Gleneagles Hotel, Perth Kinross, United Kingdom
Ville: Perth Kinross
Plats: 4
Avis: 1642
"While the food, when it came, was excellent, the service and delivery of food to our table was awful. We waited repeatedly for the menus (for the main menu and desserts) and had to ask several times for these. We also waited an awfully long time for food, and for a table of 4 it didn't even come at the same time, so we had to decide whether to go ahead and eat while warm or wait for the rest of the food to be delivered. We spent over 3 hours for a 3 course meal and wished we had chosen an alternative way to spend our evening. This was completely unacceptable service and although we received an apology we still don't know whether the problem was with the kitchen or serving staff, but the serving staff seemed to be extremely busy, so maybe both! Dining numbers shouldn't come as a surprise in a hotel like this. Very disappointing."
Tous les prix sont des estimations.