Slug Lettuce O2 Arena

The O2, North Greenwich, London I-SE10 0DY, United Kingdom

🛍 Pub, Vegan, British, Vegetarian

3.3 💬 47982 Avis
Slug Lettuce O2 Arena

Téléphone: +442033756323,+442075191612

Adresse: The O2, North Greenwich, London I-SE10 0DY, United Kingdom

Ville: London

Menu Plats: 35

Avis: 47982

Site Web: https://www.slugandlettuce.co.uk

"Once seated, we waited an hour to be served, while several tables that arrived after us were attended to and had their meals served in just 20 minutes. When we inquired about our order, we were merely asked what we had ordered. After mentioning our dish, we were brought the wrong items about 10 minutes later. When I pointed out the mistake, they asked if I had a receipt, which I didn’t, since they hadn’t provided one. I was then directed to the bar to explain the situation to the person I ordered from, along with proof of my order. I had to reiterate the issue to multiple employees, including the cook and finally, the manager. Unfortunately, no one offered a viable solution. I was told by the kitchen that they never received our order. I requested the correct meal, but they said they had nothing else to offer, except drinks. Given that we had already waited over an hour and were extremely hungry, it was frustrating to hear that they couldn’t assist us further. Overall, the experience was quite unpleasant, and it felt like we were not taken seriously as customers."

User User

One of my favourite places. Staff is very polite, attentive and drinks are awesome. Highly recommending to visit

Adresse

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Avis

User
User

It was very well positioned,the staff were very professional i had a bit of food drink.it was really nice good value for money


User
User

Been multiple times here. Absolutely love it. Amazing staff, super friendly and funny. Great quick service. Will definitely be back again!


User
User

delicious dinner. the first time I have ever visited this restaurant. service was fast and friendly and the food was very delicious. I would recommend it to everyone. Voir le carte


User
User

This is a fantastic restaurant! The food is delicious, and I highly recommend the chicken cake. The service is excellent, as are the prices. If you're visiting O2, you definitely need to check this place out!


User
User

Went just before a concert. And was extremely busy. Bar staff were great! Lady that kept serving me was doing 3 to 4 people at once! Was a great atmosphere. Never had any problems in the past when coming here either...


User
User

The location of this Slug and Lettuce is what can drag down the quality of atmosphere and service. Understandably the O2 is a major event/concert venue so on an event night all the restaurants and bars are at max capacity which puts a strain on service time and staff. The food is still decent and reasonably price. Voir le carte


User
User

I visited the restaurant yesterday without a reservation before attending a concert at the O2 and was promptly seated. The service was exceptional and very efficient. We only ordered dessert after being asked if we received our food, and the staff went to the kitchen to check on it. The gentleman who served us was lovely, and the entire team was friendly. Overall, I really enjoyed the meal!


User
User

Unfortunately, what was meant to be a pleasant start to our evening quickly turned into a stressful experience. We had a reservation for 6 PM since we had tickets to see Michael Ball and Alfie Boe at 8 PM, but we only received our table at 6:15 PM. After ordering our food, we were informed that there would be an hour wait. In reality, we waited an hour and fifteen minutes, and we only received our meals after we raised our concerns. This left us with barely any time to enjoy our dinner before having to rush out. We didn't even have a chance to consider dessert. It was completely unacceptable; the table behind us mentioned they waited an hour and a half for their orders. This restaurant shoul...


User
User

Once seated, we waited an hour to be served, while several tables that arrived after us were attended to and had their meals served in just 20 minutes. When we inquired about our order, we were merely asked what we had ordered. After mentioning our dish, we were brought the wrong items about 10 minutes later. When I pointed out the mistake, they asked if I had a receipt, which I didn’t, since they hadn’t provided one. I was then directed to the bar to explain the situation to the person I ordered from, along with proof of my order. I had to reiterate the issue to multiple employees, including the cook and finally, the manager. Unfortunately, no one offered a viable solution. I was told b... Voir le carte

Catégories

  • Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
  • Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux. Voir le carte
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

Commodités

  • Amex
  • Beer
  • Carte
  • Wine
  • Menu
  • Visa Card

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