Punto - Menu

Ruislip Manor 10 Victoria Road, Hillingdon, United Kingdom

🛍 Pizza, Italian, European, Vegetarian

4.3 💬 434 Avis
Punto

Téléphone: +441895676067

Adresse: Ruislip Manor 10 Victoria Road, Hillingdon, United Kingdom

Ville: Hillingdon

Plats: 12

Avis: 434

"I visited this restaurant on Saturday 1st February 2020 as a party of six. What a dreadful experience. After finishing starters it took a further 45 minutes to get mains. When they arrived, one of the dishes was cold while the prawns on another dish were still in their shells. By the time shells were peeled off, the pasta on that dish was cold. On this particular evening there was a singer/guitarist who was so loud it was impossible to have a conversation with my friends. I spoke to the manager about our experiences and his response was 'I 'M NOT BOTHERED '. I am not easily offended but the customer service at this restaurant is nothing less than appalling. To make matters worse they had the cheek to add a service charge of £13.00 on the bill and this was after I had complained to the manager. I have never experienced anything like this before."

Menu - 12 options

Tous les prix sont des estimations.

susanmeldrum susanmeldrum

Had a really good New Years Eve meal. Music was great. Service could have been better but it was very busy. Rather expensive £144 for two of us and we weren't drinking.

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Avis

Julie
Julie

What a fabulous place. Been meaning to go for a while. So glad I celebrated my birthday here with my family. All the staff were attentive and friendly. Singer was fantastic. Prices reasonable


Kymzk
Kymzk

Went to Punto last night and what can I say!!!! Such an amazing night!!!! Live music and such lovely staff!!! Cannot recommend enough!!! Food and service was 100%! Will definitely be returning soon!!!


599pannajs
599pannajs

We visited last week and unfortunately, we will not be returning. The service was very good. The starters were great but the mains were inedible and tasteless. It felt like they were focusing on deliveries and collections rather than people dining in.


Cozzie62
Cozzie62

Last night we celebrated my birthday and the restaurant staff were great, very attentive, food was great, good selection with ample choice. They surprised me with a birthday dessert which was very thoughtful. I could not fault any part of the evening. We will return.


HappyHammer1968
HappyHammer1968

Had a brilliant time last weekend found the service from Tkni his team absolutely spot on . In the balk from the minute we arrived to the time we left. The menu has a supreme selection for all tastes. The food was lovely, large portions very tasty. The singer/ Entertainment was great got all tables up dancing singing with him. Thank you Toni your team , see you soon


mariecA6328NU
mariecA6328NU

I phoned to enquire if they were taking part in the government scheme ...to my delight they were HOWEVER they failed to mention they were not doing the 50% up to £10 off. I was shocked to see when the bill arrived only 25% off. Disappointing food, needed seasoning and was surprised to see a cup of salt being passed around from table to table for people to put their fingers into. Not ideal in current covid climate. I dont want anyone touching the ingredients in my food unless it is the chef!


travelin321
travelin321

We visit this restaurant regularly as a party of 2. We have never been disappointed on the contrary we have always been delighted. The service is friendly, they do not rush to charge your glasses which we find rather annoying and unnecessary. The manager and staff are most accommodating we usually have fish dishes where portions are more than ample, flavourful and fresh. Starters are brilliant, calamari cooked to perfection. Pasta so good, it certainly suits my taste. If anything to be said it is that there is at times too much food and we feel guilty to leave it because it has been so nice. Desserts just try them.


Icecream22
Icecream22

Ive been here a few times.some good an some bad. my daughters 18th was brillant I must say. But this Saturday we went was disgusting hour and 15 mins before starter. then dinner well I ordered steak in red wine sauce and chips and it came with peppercorn an baby pototoes.i said to manager I asked for red wine sauce oh sorry we dont do it in red wine sauce so I took the menu up and said whats that say RED WINE SAUCE he didnt seem to care really. My friend had fish dish with mussels and came out with just shells she complained we got 30 pounds of bill. And still had to pay service charge of 21 pounds. music great and two of my friends were sick all day long with the salmon and meatballs staff...


Nidged
Nidged

I visited this restaurant on Saturday 1st February 2020 as a party of six. What a dreadful experience. After finishing starters it took a further 45 minutes to get mains. When they arrived, one of the dishes was cold while the prawns on another dish were still in their shells. By the time shells were peeled off, the pasta on that dish was cold. On this particular evening there was a singer/guitarist who was so loud it was impossible to have a conversation with my friends. I spoke to the manager about our experiences and his response was 'I 'M NOT BOTHERED '. I am not easily offended but the customer service at this restaurant is nothing less than appalling. To make matters worse they had the...

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Italian Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !
  • European
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

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"what a disappointment, never again. well booked in advance for a Saturday evening meal for three and was very excited about it. was in zaza both in bushey and in pinner and had nothing but good experiences, so thought it would be nice. to have a change of landscape in ruislip. how wrong I was. it was shown our table that was right next to the door and in the middle of the entrance, right where someone went to the restaurant that waited for her table, would float and not a suitable room to enjoy a quiet family dinner. I understand that the last years were challenging for restaurants, but even if they want to add some extra seats in less than ideal places, they should at least warn their patrons before they book them. When I asked if we could be moved, I was asked what was wrong with the table and when I pointed out that the unpleasant edification was welcomed by apathie. I asked if we could be changed to one of the many other empty tables in the venue and said that they were all booked, but that we could wait to see if someone was gone I had booked our table week to be clearly offered the worst place in the house and then essentially treated like an inconvenient walkable to ask left an extremely acid taste. I found the personal I spoke to be cold and quite rude. feeling frustrated and unintentional, we decided to take our business elsewhere and received a warm greeting and a beautiful meal on the road on the mamma pink."